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AMCAD Reviews

15 Reviews
1.9
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rick Lowrey
5 Ratings
  1.  

    Terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Herndon, VA
    Former Employee - Customer Support Representative in Herndon, VA

    I worked at AMCAD as a contractor (less than an year)

    Pros

    Catered lunch or breakfast on Friday occasionally. Being able to work from home when the weather was bad was very beneficial as well.

    Cons

    Almost everything. There was no work-life balance, none of the departments ever worked together, supervisors and managers could care less about employee's lives, there was just too much work for the employees and no one ever wanted to be at work - everyone was unhappy. Furthermore, there was not enough training provided. Upon starting, I was given a brief 2 weeks of training then thrown to the wolves. Additional changes to the software system were never taught to anyone, often times I had to go directly to the developer who created it to understand it.
    The company didn't care about their customers. Too many times they made a square peg fit into a circle - it just didn't work. Unless the contract was massive and brought in a lot of money, management didn't care even if a customer was livid.

    Advice to ManagementAdvice

    Stop lying to employees. At the annual company Christmas party, all they did was spew lies about how well the company was doing, how we had multiple contracts coming in, clients were happy and the profit of that year. It was incredibly irritating knowing that the exhausted department I worked in, was just going to be loaded with more work. Actually care about your employees and they'll start to care about the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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