APAC Customer Services

  www.apaccustomerservices.com
  www.apaccustomerservices.com

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APAC Customer Services Reviews

200 Reviews
2.3
200 Reviews
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James P. McGrath
47 Ratings
  1. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainer in Davenport, IA
    Former Employee - Trainer in Davenport, IA

    I worked at APAC Customer Services full-time (more than 3 years)

    Pros

    Getting to work with some great people.

    Cons

    Promised one schedule and was given something different. The class trainers were more interested in hanging out with each other than teaching the class. We were told that we had to have a final test on what we were learning, but they were no where to be found while we were trying to learn stuff. To many "clicks" in management.

    Advice to ManagementAdvice

    If you would treat the reps better you would not have the turn over that you currently have. Also, you would not have a high rate of turn over in your recruiting department as well. You expect them to get people in the door but once they are there they leave due to the treatment. People are embarrassed to even say that they work there. APAC- A Place Always Changing.

    Doesn't Recommend

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