APAC Customer Services

  www.apaccustomerservices.com
  www.apaccustomerservices.com

APAC Customer Services Jobs & Careers in Wisconsin

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Show:  All Results Last 7 Days
30+ days ago

Supervisor, Workforce Management

APAC Customer Services, Inc. La Crosse, WI

Supervise a team of real-time analysts, schedule administrators, and exception entry administrators to properly interpret site analytics, perform… CareerBuilder


30+ days ago

Representative, Customer Service

APAC Customer Services, Inc. Green Bay, WI +2 locations

Provides a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serves as… CareerBuilder


14 hrs ago

Client Service Professional – new

APAC Customer Services, Inc. Green Bay, WI +2 locations

. This job may be required to work overtime. Call Center Representative,Customer Service,Customer Service Specialist,Customer Support… api.jobaline.com


14 hrs ago

Service Advocates – new

APAC Customer Services, Inc. La Crosse, WI +2 locations

• We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the… api.jobaline.com


14 hrs ago

Customer Support Associate – new

APAC Customer Services, Inc. Green Bay, WI +2 locations

. This job may be required to work overtime. Call Center Representative,Customer Service,Customer Service Specialist,Customer Support… api.jobaline.com


14 hrs ago

Customer Service Specialist – new

APAC Customer Services, Inc. La Crosse, WI +2 locations

• We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the… api.jobaline.com


14 hrs ago

Call Center Representative – new

APAC Customer Services, Inc. Green Bay, WI +2 locations

. This job may be required to work overtime. Call Center Representative,Customer Service,Customer Service Specialist,Customer Support… api.jobaline.com


14 hrs ago

Customer Service – new

APAC Customer Services, Inc. La Crosse, WI +2 locations

• We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the… api.jobaline.com


14 hrs ago

customer service clerk – new

APAC Customer Services, Inc. La Crosse, WI +2 locations

• We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the… api.jobaline.com


30+ days ago

Careers that stands apart: APAC Customer Services Inc.

APAC Customer Service Incorporated La Crosse, WI

Onsite Career fair at APAC Customer Services, Inc.You will join over 40,000 talented professionals in a dynamic, fast-paced work environment, with in… Glassdoor


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APAC Customer Services Reviews

214 Reviews
2.3
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James P. McGrath
52 Ratings
  1. 1 person found this helpful  

    Some good experiences, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Green Bay, WI
    Former Employee - Customer Service Representative in Green Bay, WI

    I worked at APAC Customer Services full-time (more than an year)

    Pros

    Enjoyed most of the people I worked with. Most of the supervisors were very understanding and fair in applying the company policies, without playing favorites.

    Cons

    Constantly changing expectations of what counts towards a good rating on your call quality. Along with pressure from higher levels to meet certain goal numbers, making things even more difficult to keep all the call center reps up to date with the most recent changes. Lots of turn over in employees, with very little opportunity to grow beyond your fixed role as a phone representative.

    Advice to ManagementAdvice

    Employees are not replaceable cogs in a machine. When you keep increasing the pressure on them, you wind up in the same kind of downward spiral. The poorer performing ones get failed out. The better performing ones burn out and leave. And you end up with a mediocre level staff which ultimately leads to clients not being satisfied with the work being done on their behalf.

    Neutral Outlook
    Disapproves of CEO

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