ARAMARK Sports & Entertainment Group

  www.aramarkentertainment.com
  www.aramarkentertainment.com

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ARAMARK Sports & Entertainment Group Reviews

62 Reviews
2.8
62 Reviews
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ARAMARK Sports & Entertainment Group President Marc Bruno
Marc Bruno
20 Ratings
  1.  

    Such a Love/Hate Relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Washington, DC
    Former Employee - Sales Associate/Cashier in Washington, DC

    I worked at ARAMARK Sports & Entertainment Group full-time (less than an year)

    Pros

    As a team store employee, you got to meet A LOT of VIPs from team docs, trainers to players, players families (sometimes the players themselves), and sometimes the teams owners/families would come in which was always fun.

    You also got to interact with so many different people whether they be season ticket holders all the way from the 80s who were loyal to the team to a school group from Japan on their last full day in the US who are attending their first American basketball or hockey game.

    It is never a dull moment working in the store or at the stands on the concourse from the team mascots and cheerleaders coming through the store taking pictures or handing out mementos to the staff playing games either before or after the game to get us pumped for the game or to celebrate a win.

    Cons

    You are standing for an EXTREMELY long time, and they did not have anti-fatigue mats behind the counters for the cashiers.

    Sometimes the customers would get extremely irate if they were denied a item return because it was either damaged upon return, a final sale item or they either did not have the credit card the item was purchased on or they do not have the ID of the card holder etc.

    As an employee, sometimes, your pay checks do not add up to the hours you worked or the check you think is the "big money" amount is delayed 2-3 pay periods and if you aren't prepared for that wait, it will get very frustrating very quickly.

    If you have to take public transportation, sometimes you get out of a game/event so late the buses or trains running in the direction you need to go are no longer operating and it can be hard to find a ride that isn't going to break the bank.

    The breaks do not feel long enough in order to get your food, find somewhere to sit, eat, use the restroom and get back without feeling sick from having to eat quickly to hurry back so the next group can have their break.

    Advice to ManagementAdvice

    Treat your employees a little better and do not show favoritism towards one employee and not the the others. We try our very best and work extremely hard everyone is taken care of; but sometimes you feel more like a machine and less like an imperfect human employee working with sometimes irate/drunk/English-is-not-their-first-language/rushed imperfect humans.

    Doesn't Recommend
    Neutral Outlook

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