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AT&T Customer Assistant Jobs & Careers

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115 job openings Back to all jobs

Show:  All Results Last 7 Days
3 days ago

Account Manager 4 Federal Government – new

AT&T Vienna, VA

We are seeking a senior Account Manager responsible for identifying and closing new network, mobility and professional services opportunities within… AT&T


20 hrs ago

Program Manager – new

AT&T Oakton, VA

An experienced Program Manager responsible for directing, managing, and administering the accomplishment of all tasks required by the UNITY Statement… AT&T


20 hrs ago

Assistant Manager Store\Kiosk Laurel MD (Laurel Town Center) – new

AT&T Silver Spring, MD

Customer Experience and Sales · Execute stores implementation of The AT&T Retail Promise · Assist Store Manager to: o Execute store initiatives… AT&T


21 days ago

Customer Support Specialist (CC)

AT&T Oklahoma City, OK +7 locations

Start with the paycheck: Customer Support Specialists start between $12.79 and $14.88 per hour Add a full benefits package, including medical… AT&T


11 days ago

Bilingual Customer Support Specialist (CC)

AT&T Orlando, FL

assist our customers. Whats in it for yo… AT&T


23 days ago

Customer Service Representative (CC)

AT&T Norcross, GA +11 locations

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with… AT&T


18 days ago

Administrative Assistant Mobility Marketing

AT&T Redmond, WA

This Administrative Assistant position will be responsible for performing confidential administrative duties for an AVP and the team. These include… AT&T


3 days ago

Assistant Manager Pierre SD – new

AT&T Pierre, SD

Customer Experience and Sales · Execute stores implementation of The AT&T Retail Promise · Assist Store Manager to: o Execute store initiatives… AT&T


3 days ago

Assistant (General Management) – new

AT&T Redmond, WA +2 locations

May involve high level contacts and exposure to sensitive information necessitating considerable use of tact and diplomacy. Interacts with executive… AT&T


23 days ago

Assistant Manager Store\Kiosk

AT&T Avon, IN +2 locations

Customer Experience and Sales · Execute stores implementation of The AT&T Retail Promise · Assist Store Manager to: o Execute store initiatives… AT&T


AT&T Reviews

5,897 Reviews
3.3
5,897 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,742 Ratings
  1. 4 people found this helpful  

    Long history, lots of changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Operations Manager in Houston, TX
    Current Employee - Network Operations Manager in Houston, TX

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Strength of the company is from the old Southwestern Bell roots, not from the legacy AT&T company, which was bought by SBC in 2005. SBC took the AT&T name, but the management team was from SBC.
    Lots of opportunities for development if you are in the right city.
    Innovative company which has survived throughout the turbulence of the telecom industry.
    Very talented people working on new technology.
    Good (but not great) pay and benefits.

    Cons

    If you are not mobile, you won't advance, regardless of how good your skills are.
    Many of the people who came over when SBC bought AT&T still have the legacy AT&T mindset of "budget cutting is the only way to be profitable."
    Assignments in the older (wireline) side of the business are dead end jobs, but getting out of those jobs into other assignments is tough.
    Outside technical and customer-facing jobs are high pressure, poorly paid, and typically dead-end.

    Advice to ManagementAdvice

    Use your own technology to get the best workers, regardless of physical location.
    Be more honest about future plans and don't limit opportunities for people who want to move into other parts of the business.
    Don't try to achieve profitability by short-changing employees. They will leave, whether voluntarily or involuntarily, and will cause damage to the brand in the process.

    Recommends
    Neutral Outlook
    No opinion of CEO

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