AT&T Jobs in El Paso, TX

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30+ days ago

Student Intern Technical I TDP Technology Operations

AT&T El Paso, TX

This AT&T Internship program provides an opportunity for highly qualified college/university students who have the potential to become future leaders… AT&T


30+ days ago

Sales Executive Door to Door El Paso TX

AT&T El Paso, TX

This is a fast-paced position with lots of face-time. Youll be highly trained to sell our innovative U-verse products for television and high speed… AT&T


AT&T Reviews

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,857 Ratings
  • Okay...I Guesss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in El Paso, TX
    Current Employee - Customer Service Representative in El Paso, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Not bad pay for High School Grads. Decent Benefits. Possible bonus every 3 months of up to $1000.00. Company will re-reimburse for college tuition for business related courses. Good paid time off.

    Cons

    Graded on myriad of metrics that could force employee to consider meeting those rather than actual customer satisfaction. A lot of verbal scripts that hand tie employees from actually engaging customers. No schedule consistency. Minimal chance for advancement.

    Advice to Management

    The message, vision and direction from upper management is great however by the time the directives get to mid and lower lever managers the initial message is lost and emphasis placed on meeting metrics. Management team is uninspired to achieve beyond maintaining acceptable numbers.


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