AT&T Jobs in Murray, UT

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AT&T Reviews

3.3
7,211 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,342 Ratings
  • Att tech chat support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - ATT Advanced Support Representative in Murray, UT
    Current Employee - ATT Advanced Support Representative in Murray, UT

    I have been working at AT&T full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Gain a lot of knowledge. Learn new things every day. I had an amazing manager.

    Cons

    They expect ridiculous goals to meet while taking 2 chats at the same time. And the systems we use aren't even the best for multi tasking to allow you to multi task efficiently. I worked at convegys, so the party was less since att was the client for convegys and they took about 5.00 an hour from the agents.

    Advice to Management

    Those who haven't taken chats before, please understand how much stress is upon your agent's.

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