AT&T Jobs in Ocean Springs, MS

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3 days ago

Customer Support Specialist (CC) – new

AT&T Ocean Springs, MS

Start with the paycheck: Customer Support Specialists start between $13.35 and $15.43 per hour Add a full benefits package, including medical… AT&T


11 days ago

Indirect Sales Executive Cricket Wireless Gulfport MS

AT&T Gulfport, MS

The Indirect Sales Executive is responsible for supporting all aspects of the local dealer sales and operations channel… AT&T


AT&T Reviews

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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,235 Ratings
  • AT&T - meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support Representative in Ocean Springs, MS
    Current Employee - Technical Support Representative in Ocean Springs, MS

    I have been working at AT&T

    Pros

    AT&T Mobility is a good place to work because they provide great job security in a growing market and great benefits. The work environment is fun and tolerant, with a lax dress code and mostly relaxed management. The time off & holiday pay is accrued quickly, and benefits start right away. The job itself is not too complicated once you in the swing of things, and working in a call center definitely has its perks.

    Cons

    Management does not understand the job that their employees are doing. Can be a drag to get new processes implemented, methods & procedures needlessly makes things complicated. The center does not have any resources for exercise, child care, etc. for work-life balance within the center itself. You are chained to a desk all day, which can wreak havoc on your fitness level. Those who do not have child care in the area find it particularly taxing.

    Advice to ManagementAdvice

    Once a month, spend a day on the phones! It would help to understand what could be done in order to make the customer service/support process much more efficient and likeable for our customers--it could close the gap between us & verizon.

    Approves of CEO

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