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AT&T Jobs & Careers in Youngstown, OH

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8 days ago

Customer Service Representative (CC)

AT&T Youngstown, OH

What does it take to handle customer questions and concerns? Courtesy, professionalism and product knowledge. The goal? Help customers and provide… AT&T


24 days ago

Retail Sales Consultant Youngstown OH

AT&T Boardman, OH

Find out what it's like to work in an industry that's not about to slow down- with a company that has a legacy of successful innovation. • Start… AT&T


3 days ago

Assistant Store Manager West State Street (New Castle PA)

AT&T New Castle, PA

Customer Experience and Sales · Execute stores implementation of The AT&T Retail Promise · Assist Store Manager to: o Execute store initiatives… AT&T


AT&T Reviews

6,230 Reviews
3.3
6,230 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,914 Ratings
  1.  

    the money and benefits were very good; the experience... not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Youngstown, OH
    Former Employee - Retail Sales Consultant in Youngstown, OH

    I worked at AT&T

    Pros

    the benefits are outstanding; vacations and PTO were some of the best I have encountered. hourly rate was very much above average. very accommodating to personal/ family needs.

    Cons

    very stressful; always constant pressure. employees were often pitted against each other in the name of sales. promotions were based on personal relationships, and not on merit. commission structure constantly changing, and becoming increasingly difficult.

    Advice to ManagementAdvice

    stop overseas customer service. The biggest complaint from customers has nothing to do with service issues, dropped calls, etc.. it is a constant "I can't get someone who speaks English."

    Disapproves of CEO

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