Accenture Jobs in Austin, TX

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Show:  All Results Last 7 Days
3 days ago

Clinical Quality, Compliance and Development Director

Accenture Austin, TX

Basic Qualifications: • Bachelors degree • Active State of Texas, unrestricted Nurse license • Minimum 3 years clinical nursing experience… Accenture


3 days ago

Applications Support Analyst

Accenture Austin, TX

Basic Qualifications: • Technical production operations support and problem solving 2 years • Technical architecture analysis and configuration… Accenture


15 days ago

Accenture Consulting Analyst - University of Texas at Austin (16/17)

Accenture Austin, TX

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment… Accenture


17 days ago

(Document Research Team) Research Special Project Sr. Analyst

Accenture Austin, TX

Basic Qualifications: • High School Diploma or equivalent • Minimum 3 years of Healthcare or Medicaid Experience • Minimum 2 years of… Accenture


13 days ago

Complaint Analyst

Accenture Austin, TX

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture… Accenture


9 days ago

Provider Enrollment Coordinator

Accenture Austin, TX

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment… Accenture


7 days ago

TPR Call Center Team Lead

Accenture Austin, TX

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment… Accenture


7 days ago

ASW Business Operations Analyst

Accenture Austin, TX

Basic Qualifications: • Minimum of 1 year of Relevant Business experience with focus on PMO Operations • Bachelor's Degree in business related… Accenture


20 days ago

(Document Research Team) Medical Policy Implementation Supervisor

Accenture Austin, TX

Basic Qualifications: • Minimum 5 years' of Healthcare Medicaid experience • Minimum 5 years' of previous supervisory experience • Minimum… Accenture


21 days ago

Training Associate

Accenture Austin, TX

Basic Qualifications: • Bachelors degree required • Minimum of 2 years experience executing training plans or managing learning management… Accenture


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Accenture CEO Pierre Nanterme
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  • Nice Double-Edged Sword

    • Work/Life Balance
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    Current Contractor - Customer Service Analyst & Chat Representative in Austin, TX
    Current Contractor - Customer Service Analyst & Chat Representative in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Accenture as a contractor (Less than a year)

    Pros

    ∙ Currently contracted to work for very employee-oriented client. ∙ Team leads directly in charge are engaged with opinions and suggestions of employees. ∙ Straightforward work, not extremely complicated. ∙ Lots of individual, self-motivated work and experience gained. Consultation and problem solving skills are utilized.

    Cons

    ∙ Customer service means having to bend over back to satisfy people who sometimes ask for the impossible, which can be mentally exhausting. ∙ Work doesn't necessarily end when the shift is over. Chat representatives have to follow-up with those whose situations weren't solved within the conversation via email/callbacks, which accumulates over time and creates a backlog of work. ∙ Contract work means full-employment isn't guaranteed after the duration is up.

    Advice to Management

    ∙ Would be great if there were days or half-days when employees can dedicate their time to catch up on the backlog of work that is sitting in their inboxes, or if there was another support group within the division dedicated to follow-ups so customer chats can have our undivided attention.


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