Acceptance Insurance Jobs in Dallas, TX

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20 days ago

Claims - Auto Physical Damage Field Appraiser

Acceptance Insurance Dallas, TX

Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We… Acceptance Insurance


20 days ago

Retail - Sales Agent - Titan Insurance

Acceptance Insurance Grand Prairie, TX +2 locations

Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We… Acceptance Insurance


25 days ago

Retail - Insurance Agent

Acceptance Insurance Lewisville, TX

Acceptance Auto Insurance is a retailer, servicer and underwriter of non-standard personal automobile insurance based in Nashville, Tennessee. We… Acceptance Insurance


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Acceptance Insurance Reviews

2.1
Rating Trends
Recommend to a friend
Approve of CEO
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Joe Borbely
10 Ratings
  • Helpful (3)

    Ex csr for a reason

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX

    I worked at Acceptance Insurance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays for license, testing and training

    Cons

    The company culture is a joke, the management is not knowledgably but walks around like they run the insurance business, the ceo is out of touch, etc. This company is so out of touch with how to properly market and sale insurance that after awhile I could no longer take them seriously as a place of business. They use marketing (which waster money) that are straight out of the 1800s with their "sticky flyers" and "tear sheets" they want you plastering cars and windows with. Not to mention they could care less about their employee work/life balance which is relevant when you look at how often the agents are asked to work overtime but fail to pay ( which they have already been sued for and still refuse to change that practice). They could also care less about their csr which do most of the work and are asked to peddle sales they make no commission off of. They products the sale are outdated and do not fit the demographic of a non-standard insurance company. For example asking employees to sale motorcycle insurance when most of the customers cant even make their car payments, and refusing to provide a solid renters insurance which most customers are in need of and are constantly asking about.

    Advice to Management

    Listen to the people that do the actual day in and day out work for you. Take the comments, concerns and questions seriously and stop acting like you have everything figured out. Also stop blaming your employees for lack of sales and growth reevaluate your entire marketing team and pay attention to your customer actual needs and wants. Stop asking us to practice as though we are a high end insurance company when you cant even provide professional looking envelopes for your customers to put their insurance information in.


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