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Show:  All Results Last 7 Days
1 day ago

Market Research Intern – new

Accruent Austin, TX

• Expanding upon and building new lead lists by researching existing lead lists and visiting carrier, vendor and association websites to find new… Accruent


4 days ago

System Administrator

Accruent Austin, TX

The System Administrator designs, configures, and supports networks, servers, databases, and storage devices at Accruent’s datacenters. The candidate… Accruent


7 days ago

Executive Assistant

Accruent Austin, TX

The Executive Assistant will be responsible for providing high-level, administrative support to several busy senior level executives within the… Accruent


7 days ago

Senior QA Engineer

Accruent Austin, TX +2 locations

The Senior Quality Assurance Engineer will be a primary SQA point-of-contact and significant contributing quality assurance engineer within a… Accruent


11 days ago

Recruiter

Accruent Austin, TX

Hiring is one of the most important and impactful activities in business. We believe that in a competitive marketplace, businesses can no longer… Accruent


15 days ago

Technical Support Engineer

Accruent Austin, TX

include working with the customer and Support Engineers to troubleshoot, document, identify root cause, and resolve technical coding problems. The… Accruent


15 days ago

Senior Manager, Demand Generation

Accruent Austin, TX

As Accruent’s Senior Manager of Demand Generation, you will lead efforts in creating and executing on successful campaigns to engage both prospects… Accruent


13 days ago

Technical Writer

Accruent Austin, TX

The Technical Writer is responsible for writing, editing, and revising functional and technical documentation for Accruent products. This includes… Accruent


15 days ago

Applications Architect

Accruent Austin, TX

include reviewing technical requirements and designing and architecting the base… Accruent


15 days ago

Professional Services Associate

Accruent Austin, TX

include but are not limited to programming custom applets that supplement current functionality and interface with exposed API’s, performing data… Accruent


Accruent Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
Accruent CEO Mark Friedman
Mark Friedman
134 Ratings
  • Helpful (7)

    Strong Culture, Great Experience, Growing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Austin, TX
    Current Employee - Associate Manager in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accruent full-time (More than 3 years)

    Pros

    Accruent is poised to be a dominant market force in the industries they serve. There is something to be said for getting with a company before they get to a comfortable place in the industry as you will have a greater impact on the direction of where it goes. Terrific, real leaders. The executive team is, generally, down to earth and open to criticism. They have gotten TONS of flack on this site because Mark (our CEO) has publicly stated how proud he is of the Glassdoor rating that we have had in the past. As a result of those statements, some of the employees who don't feel good about their employment at Accruent (which is a subset of any companies population) have been on a crusade to tank the rating (notice the slew of unspecific, derogatory reviews that have come in over the past 6-9 months). This is simple trolling behavior that should be disregarded by anyone who is considering employment here. I am a manager in the Professional Services department and have worked here for 3+ years at this point. I find this to be an incredibly rewarding and challenging place to work. They do use a HPLE (High Potential Low Experience) hiring model which can be frustrating at times but, overall, contributes to find some truly amazing people who would have otherwise never been considered. The people I work with are some of the best I have ever spent time around and make coming to work easy (on most days). Accruent's true value is that they offer you a chance to learn more, do more, achieve more (if you are willing to work for it) than you would have virtually anywhere else. One of the company Values is Hard Work so if you aren't interested in doing that, this probably isn't the place for you.

    Cons

    The pay (especially at entry-level positions) is considerably lower than the market. I don't have exact numbers but I would estimate it is around the 50th percentile for entry level positions. I would say this is appropriate since (due to the HPLE model) we don't hire people who are always "fully qualified" for the positions for which they apply. I have been very impressed, however, that in my time at the company I have been rewarded for working hard and having good results, to the point that I outpace much of my close friends who entered the workforce around the same time I did after completion of university. I am still underpaid for my role but I am in a role that I would have never been able to achieve at another company. It is a FAST growing company. As a result there are things which occur as the business expands which can cause frustrations at times. There is alot of tribal knowledge (lack of documented process) which is impacted by attrition and can cause a regression of knowledge when someone very senior leaves the company. Not all the processes and workflows that exist are optimized for the size of customer which we serve and as such many departments are feeling the strains of trying to meet the commitments we have made.

    Advice to Management

    Stop telling people how important Glassdoor reviews are to you. It is the sole reason that some of the disillusioned, disengaged member of the population have chosen to spam this site with negative reviews (often posing as positions/roles to increase perceived legitimacy). I chose to write this so that *maybe* someone will read it and realize that, while we have issues as a company, Accruent is actually a terrific place to work.


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