Active Network Jobs & Careers in Atlanta, GA

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

Active Network Reviews

371 Reviews
2.7
371 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Darko Dejanovic
127 Ratings
  1.  

    Might be okay for some people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent - Work At Home
    Former Employee - Reservation Agent - Work At Home

    I worked at Active Network part-time (less than an year)

    Pros

    The #1 positive thing I had from working with Active Network was the ability to work at home. The training was good, and the trainers were really positive. 95% of training is self guided, which worked for me - but I don't think it can work for everyone. Once I was on my own, I felt I had the support of most of the WAH support members. Most calls are positive calls, and you rarely get an angry customer.

    Cons

    The pay is the biggest con. If I was paid more, I might have chosen to continue working for this company. I didn't enjoy the work I was doing.. although, if you like talking on phones for 8 hours, you might like it better than I did. Calls are back to back, no breaks, especially during the busy times. A couple members of the support team seemed annoyed by some valid questions I might have on a call, and I hated working some shifts for that reason alone.

    Advice to ManagementAdvice

    More group training exercises are needed. I felt I did the training great, but I felt most of the group was just kind of pushed onto the phones when they weren't ready. There was only one group training exercises and I feel more of that would have been helpful.

    Better pay or room for advancement would help that as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Active Network? Share Your Experiences

Active Network

 
Click to Rate
or