Active Network Jobs in Nashville, TN

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8 days ago

WAH Seasonal Service Resolution Specialist - Bilingual

Active Network Nashville, TN

• Answers incoming phone calls from customers; works with customers to resolve declined credit cards, unconfirmed reservations due to nonpayment… Active Network


Active Network Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
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Darko Dejanovic
205 Ratings
  • Helpful (5)

    How is this company still in the hunt and fish licensing business?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Account Manager in Nashville, TN
    Former Employee - Client Account Manager in Nashville, TN

    I worked at Active Network full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The best thing about working here were some of the people. There are some professional, dedicated and intelligent staff here trying very hard day-in day-out. The benefits are good, but comparable to any other major firm. The answer to the question is that there are no other serious contender's in North America for this type of POS system for hunt and fish. If there was, bye bye Active.

    Cons

    Senior management is abysmal - they are the personification of "over promise and under deliver, over budget and not in time". Direction was lacking, and the unrealistic promises continually made to clients placed a lot of stress on front-line staff.

    Advice to Management

    Start listening to what staff are telling you - why hire SME's and then disregard their advise? Grow a spine in dealing with clients - the promise everything during sales pitches is going to cost you credibility in the long run when your company fails to deliver.


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