Actuate Customer Support Engineer Jobs & Careers

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28 days ago

Customer Support Engineer-Switzerland

Actuate United States

• Research, resolve, and record general product questions from customers. • Perform support primarily via the telephone, web, and e-mail… Actuate


25 days ago

Customer Support Engineer (Contractor)

Actuate Singapore

• Research, resolve, and record general product questions from customers. • Perform support primarily via the telephone, web, and e-mail within… Actuate


20 days ago

Install Engineer

Actuate San Mateo, CA

the tenant provisioning and auto-scaling on the cloud. Top level Install Engineer to work closely with many funct… Actuate


28 days ago

Full Stack Engineer

Actuate San Mateo, CA

the tenant provisioning and auto-scaling on the cloud. Develop and maintain the web tier in the BIRT… Actuate


Actuate Reviews

51 Reviews
3.9
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Actuate President, CEO, and Director Pete Cittadini
Pete Cittadini
31 Ratings
  1.  

    A promise of a bright future, but the reality is a dark miserable micromanagement team in the dark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in New York, NY
    Current Employee - Sales Development Representative in New York, NY

    I have been working at Actuate full-time (more than 3 years)

    Pros

    They have a good mix of products that are in demand right now.

    Cons

    They moved the sales organization from a perpetual license model to a subscription model. They do not care the effect of that change as it relates to the commission rates verses the annual number. Their lack of commitment to their clients and their employees is a receipt for disaster.

    Advice to ManagementAdvice

    Focus on the customer, in today's world of social media your need to provide a high level of customer focus and commitment to build a strong reputation and repeatable business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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