Advanced Call Center Technologies

  www.acttoday.com
  www.acttoday.com

Advanced Call Center Technologies Jobs & Careers in North Highlands, CA

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6 days ago

SPANISH BILINGUAL CSR - CACAR

Advanced Call Center Technologies, LLC Carmichael, CA

Customer Service Representatives provide service and support to our client's customers in areas such as product sales and service. Customer Service… Glassdoor


30+ days ago

Supervisor

Advanced Call Center Technologies, LLC Carmichael, CA

SUPERVISOR Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality… Glassdoor


Advanced Call Center Technologies Reviews

44 Reviews
1.8
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joe Lembo
13 Ratings
  1. 2 people found this helpful  

    Horrible.....Job always on the line.....being let go was a blessing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in North Highlands, CA
    Current Employee - Customer Service Representative in North Highlands, CA

    I have been working at Advanced Call Center Technologies full-time (more than an year)

    Pros

    Basically this jobs really have no pros to it other than they hire a lot of ex- cons

    Cons

    When I was first told that I had this job I looked this company up to see their reviews. Their reviews were not good; however I took the job anyway because I thought that I was reading information from a disgruntled employee. Everything about this company is true; they have poor management there, all they like to do is threaten your job constantly to get the work done, you have upper management discussing confidential information about employees in front of random people on the floor. They like changing procedures on you without letting you know that it have been changed and then instant message you on your screen as though they told you about the change. They hire a lot of unprofessional people at this company, I have never been at a company where people actually have physical altercations on the floor. You have management laughing because they think it is cute that they fired someone. This company tries to get rid of you anyway possible hands you an unemployment brochure as though they will pay you for unemployment benefits then deny you payment. I feel sorry for the innocent little lambs that gets lured into this company thinking that they got this wonderful job, only to trapped in a cesspool of unprofessional sharks that is ready to rip you apart if you do not sell to their expectations.

    Advice to ManagementAdvice

    I feel that you need to stop lying to your employees, get rid of all of the sheisty management and hire all professional ones, if they cannot do that closed the place down. I feel that the pay needs to be better especially since they want you to do all of this ridiculous work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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