Advantage Sales and Marketing Jobs & Careers in Grand Rapids, MI

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10 days ago

Specialist Order to Cash

Advantage Sales and Marketing Grand Rapids, MI

• Process orders, deductions or contracts into management system in a timely manner. • Communicate regularly with management, advising of any… Advantage Sales and Marketing

9 days ago

Call Center Representative

Advantage Sales and Marketing Grand Rapids, MI

Answer incoming calls from customers. Provide customers with accurate, consistent, and timely responses. Enter and process customer orders and… Advantage Sales and Marketing

8 days ago

Specialist AR Cash Application

Advantage Sales and Marketing Grand Rapids, MI

• Account issue resolution and reconciliation. • Analysis and application of payments in ASM’s Order Management System. • Maintain accurate… Advantage Sales and Marketing

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Advantage Sales and Marketing CEO Tanya Domier
Tanya Domier
198 Ratings
  1. 6 people found this helpful  

    Dangling the carrot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sutomer Support in Grand Rapids, MI
    Current Employee - Sutomer Support in Grand Rapids, MI

    I have been working at Advantage Sales and Marketing


    It offers free parking downtown. The workload could be a lot heavier than it is. Also, the company is growing.


    I was told 4 months ago that I would be getting a raise at ASM (this would be my first raise in almost 2 years). Despite numerous e-mails and contacts with management, I have heard very little from them since. Basically, they like to dangle the carrot of the raise in front of you and hope that you don't complain too much. Even though the company is growing, prying anything from their purse strings is like squeezing blood from a turnip. Additionally, it seems that middle management practically does nothing all day. They postpone reviews constantly and rarely assist lower level CSR's with major problems that they encounter, despite requests for help.

    Advice to ManagementAdvice

    Stop treating your employees like they're so disposable. While I may work a low lever customer support job now, I can't wait for the economy to pick up so I can leave this dump behind. I hope other workers at ASM follow suit and leave with me to teach them a lesson about how they treat their workers.

    Doesn't Recommend
    Disapproves of CEO

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