Aerus Jobs in Baltimore, MD

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Aerus Reviews

2.8
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Joseph P. Urso
14 Ratings
  • Fair Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager
    Current Employee - Service Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is franchise based now, so each franchisee sets their own standards. This franchise has been fair with their scheduling flexibility and pay for the position I hold, which is service/inventory manager. The products simply are the best. They perform as advertised, and in today's market, that is quite a plus.

    Cons

    Because each franchise sets their own goals and standards, as long as they do niot directly conflict with corporate directives, there is a lack of continuity in pricing. I am also often concerned about the extreme secrecy. (eg, I, as a service manager basically running the retail outlet, am not allowed to have access to the email password, which can be a problem for things like computer crashes or checking email after hours for customer responses for service.) My only other concern is, while the products are top quality, they come at a hefty price. And because the company sales model has always been the outside sales force, prices even within a single store can flucuate dramatically. When a sales rep drops a price, sometimes significantly, just to close the deal, it really reflects poorly on the company. It makes it seem like we are flighty, and if I were the prospect, I would be suspicious of any price quoted after that.

    Advice to Management

    Be more open. I know there are proprietary things that not everyone needs to know, but pricing and simple things like email passwords probably shouldn't be included in that. Again, just my opinion.


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