Affinion Group Jobs in Westerville, OH

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Show:  All Results Last 7 Days
11 days ago

Seasonal Claims Analyst

Affinion Group Westerville, OH

for evaluating/processing GRS claims • Handles bonus/claim/rebate customer service calls and escalated… Affinion Group

17 days ago

Accounting Intern

Affinion Group Westerville, OH

• Create/analyze/automate month-end financial reports (Invoice vs. timesheet reconciliation) • Create monthly labor forecast by project… Affinion Group

11 days ago

Seasonal-Customer Care Specialist (Loyalty Dept)

Affinion Group Westerville, OH

include: Maintaining thorough knowledge of each clients’ program with the help of an on-line reference tool, ensuring that all applicable procedures… Affinion Group

25 days ago

Quality Assurance Test Lead

Affinion Group Westerville, OH

• Hands on experience in automation script creation • Hands on experience in performance testing work includes but not limited to Performance… Affinion Group

30+ days ago

Junior Production Application Support

Affinion Group Westerville, OH

Investigate and troubleshoot issues; determining root causes in order to remediate application issues and develop proactive measures to prevent… Affinion Group

Affinion Group Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Todd Siegel
25 Ratings
  • Helpful (6)

    Horrible Management and Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Westerville, OH
    Former Employee - Supervisor in Westerville, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Affinion Group full-time (More than 10 years)


    This company has no Pros, only Cons.


    I was with this company for a long time because of the friends I made. Management was so out of touch with the call center it was unreal. Perks went to exempt staff and the "backbone of the company" received nothing but the carrot and the stick for bonus's. So many people who never did the job of retention were hired to grade and teach retention agents which was a complete insult. The company never looked at their talent from within which would have saved money and time. Very shortsighted leadership with lots of favorites. The lawsuits for deceptive marketing were quite a distraction that were swept under the rug and employees were left in the dark. Many a horrid tale could be told from the many customers who lost money for paying for services for years and never realized it until they called after finally seeing a charge.

    Advice to Management

    The management that invaded this company in the 90's drove it into the ground and the successive replacements could do no better, the cycle was started and now this has become a place where you go if you can't get a job anywhere else.

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