AirWatch

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AirWatch Sales Jobs & Careers in Atlanta, GA

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30+ days ago

Sales Development - Internship

AirWatch Atlanta, GA

software solutions, AirWatch is actively seeking a Sales Development Intern.   As a Sales Development… AirWatch


30+ days ago

Sales Engineer - Rugged

AirWatch Atlanta, GA

  · Serve as a product expert to the sales team and technical lead on major sales opportunities ·… AirWatch


30+ days ago

Sales Engineer - Small Business

AirWatch Atlanta, GA

  · Support both mobile application and console implementation efforts, including application configuration, testing, and issue resolution… AirWatch


23 days ago

Sales Director - State and Local Government

AirWatch Atlanta, GA

AirWatch


30+ days ago

Account Executive

AirWatch Atlanta, GA

  · Prospect and respond to incoming leads to build and maintain a pipeline that will exceed monthly, quarterly, and yearly quotas · Execute a… AirWatch


30+ days ago

Enterprise Account Executive – Spanish

AirWatch Atlanta, GA

software solutions, AirWatch is actively seeking an experienced sales… , have a strong work ethic, software and/or enterprise mobility sales AirWatch


30+ days ago

Small Business Account Executive

AirWatch Atlanta, GA

consultative sales AirWatch


30+ days ago

Large Corporate Account Executive - Healthcare

AirWatch Atlanta, GA

-winning MDM software solutions, AirWatch is actively seeking experienced sales professionals to join our Large Corporate Healthcare… AirWatch


30+ days ago

Technical Account Manager

AirWatch Atlanta, GA

• Provide advice and guidance as the AirWatch subject matter expert to ensure successful ongoing usage and adoption of AirWatch • Design and… AirWatch


30+ days ago

Technical Account Manager Lead

AirWatch Atlanta, GA

• Lead a team of Technical Account Managers responsible for providing advice and guidance as the AirWatch subject matter experts to ensure successful… AirWatch


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  • 4 people found this helpful  

    Mobile Device Management in the South East region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer II in Atlanta, GA
    Current Employee - QA Engineer II in Atlanta, GA

    I have been working at AirWatch full-time (more than a year)

    Pros

    The People: a young and generally motivated workforce helps to drive innovation and keep day to day life interesting.

    The Location: Convenient location in walking distance of a major light rail station, with company subsidization, as well as a prime spot at the intersection of two large roads helps keep the job in reach for employees living around Atlanta.

    Change in Ownership: VMWare's purchase appears to have had largely positive affects with regards to benefits and employee pay. Additionally, the change has moved the company out of start-up mode, so instead of product-product-product, there is a shift going on towards quality that benefits employee well being.

    Cons

    The Management: The company leadership at the AirWatch level is still driven by a sales-first principle that keeps R&D from ever getting to work towards product quality. Pushing to change from the start-up 'land grab' thought process where market share is everything to a more established company's concern for providing quality to its customers will make employees, investors, and customers happy. We've got the market share, now lets make the product work right.

    Support Organization Training: R&D is directly involved in day-to-day support, because the PSO/Support organization does not receive adequate training in the product prior to being thrown to the wolves. QA and Development resources are dedicated to what is essentially tier 4 support for entire product release cycles (which damages the quality of new code going out the door due to resource squeeze) on a per team basis, and there is a real sense that the R&D team is the end-all, be-all of where the buck stops for any issue. Given the nature of this belief in the company, support team members are not incentive to do any critical thinking or problem solving, as the solution to most customer issues is to push a ticket to the R&D team for support, after which they can offload responsibility for the issue. Better training for the support team would prevent the issue with R&D resource allocation (making the product better, making support less time consuming, etc.), and help provide better support to the customer.

    Hiring Policies: Internally, there appears to be a feeling that quality can be driven by adding additional BA/PM team members to a scrum/product group, while having a sometimes 3:1 or 4:1 developer to QA ratio. QA is asked to certify releases with little to no real time to test the product fully, which results in quality loss (and employee frustration). Instead of trying to drive quality through development/PM, try to build teams with a more reasonable ratio (2:1 Dev to QA?), so that real quality can be a focus instead of a pipe-dream.

    Advice to ManagementAdvice

    Retention of talent should be a key focus moving forwards. Traditionally, the company did not counter any offers made to anyone outside of the most key employees in the R&D team. Given the shift in focus from speed of release to quality of product, retention of talented employees should be the number one focus moving forwards.

    Truly commit to the AGILE/Scrum methodology for R&D. Half-hearted attempts to move to AGILE will only produce frustrated employees and lackluster product, as commitments and requirements get moved due to poor planning. Make implementing AGILE a priority, and make doing it right a commitment.

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