Alameda County Social Services

www.alamedasocialservices.org

Alameda County Social Services Jobs & Careers

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13 days ago

Adult Protective Services Supervisor

Alameda County Social Services Oakland, CA

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental… Alameda County Social Services


13 days ago

Clerk II (Step-up Program)

Alameda County Social Services United States

SPECIAL INSTRUCTIONS THIS IS A STEP-UP DESIGNATED POSITION: Positions in the Step-Up Program are designated for individuals with severe disabilities… Alameda County Social Services


25 days ago

Building Equipment Maintenance Worker

Alameda County Social Services United States

NOTE: IF YOU DO NOT POSSESS THE REQUIRED CLASS I AND II CHLORO-FLUORO-CARBON CERTIFICATE AT THE TIME OF FILING. YOU CAN STILL SUBMIT YOUR ON-LINE… Alameda County Social Services


30+ days ago

Registered Environmental Health Specialist

Alameda County Social Services Alameda, CA

A Conviction History Form (CHF) must be completed by ALL applicants for this position. DO NOT attach to your application. Return the form via mail or… Alameda County Social Services


30+ days ago

Pediatric Physical Therapist

Alameda County Social Services Fremont, CA

The Public Health Department has an array of programs and services designed to protect the health and safety of County residents. The backbone… Alameda County Social Services


30+ days ago

Registered Nurse II

Alameda County Social Services Oakland, CA

A Conviction History Form (CHF) must be completed by ALL applicants for this position. DO NOT attach to your application. Return the form via mail or… Alameda County Social Services


30+ days ago

Pediatric Occupational Therapist

Alameda County Social Services Oakland, CA

The Public Health Department has an array of programs and services designed to protect the health and safety of County residents. The backbone… Alameda County Social Services


30+ days ago

Senior Supervising Auditor

Alameda County Social Services Oakland, CA

THE AGENCY The Alameda County Auditor-Controller Agency is offering an exciting career opportunity as a Senior Supervising… Alameda County Social Services


7 days ago

Clerical Assistant (Services-as-Needed) TAP

Alameda County Social Services United States

The Temporary Assignment Pool (TAP) Program is administered by the Human Resource Services Agency. The primary goal of TAP is to maintain a qualified… Alameda County Social Services


13 days ago

Agricultural and Standards Aide (SAN)

Alameda County Social Services Hayward, CA

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental… Alameda County Social Services


Alameda County Social Services Reviews

10 Reviews
3.4
10 Reviews
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    OK benefits, meh management - hot or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center
    Current Employee - Call Center

    I have been working at Alameda County Social Services full-time (more than 5 years)

    Pros

    Quasi-good benefits ($250 month copay),

    Cons

    Management - they hired outsiders to run the call center and what a mess! they have no idea what they were doing and it showed in the customer service...they needed trained professionals to answer questions - instead things were just made up . The new manager would actually laugh at distressed people/callers and their problems and make fun of them. We are there to serve and she didn't care -- only about how fast the call had ended. Sad state of affairs to have people giving callers the WRONG information specially when she takes the call. A tragedy and I wish I knew where to go with this information...

    Advice to ManagementAdvice

    Take a look at the call center supervisors - listen to them take a call - they answer the callers questions incorrectly and are quite rude and disrespectful to them. I used to be proud to work there but the last two years have changed that. TAKE A LOOK. :() VERY stressful job - should offer regular counseling sessions to call takers -the callers are in dire straits - taking calls like that all day drain your spirit.

    Doesn't Recommend

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