Alliance Data Jobs

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30+ days ago

Business Risk Office - Issues Management

Alliance Data Columbus, OH

of the Business Risk Office Issues Management Associate are to assist in understanding and tracking work efforts to control and minimize operational… Alliance Data

4 days ago

Call Center Collectors Wanted

Alliance Data Milford, OH

85 - 90" of this position is answering inbound calls while: • Identifying and resolving any escalated customer or store concerns in a timely and… Alliance Data

7 days ago

Director - Co Brand Marketing Strategy

Alliance Data Columbus, OH

The Director of Co-Brand Marketing Strategy, leads and executes the marketing strategy for Co-Brand clients and programs. Co-brand is a key growth… Alliance Data

30+ days ago

Senior Manager - Loyalty Solutions

Alliance Data Columbus, OH

Develop and lead the product strategies for multiple loyalty products. Identify, quantify and clearly articulate the strategic approaches, the… Alliance Data

30+ days ago

Senior Analyst, Performance Management

Alliance Data Columbus, OH

Support Mosaic Development & Delivery Team in defining, developing and building metrics and reports that enable us to monitor how our rewards… Alliance Data

13 days ago

Statistical Consultant II

Alliance Data Columbus, OH

• Extract credit and retail transaction data, conduct exploratory data analysis, and address common data issues like missing and extreme values… Alliance Data

30+ days ago

Call Center Supervisor - Fraud - Account Protection

Alliance Data Coeur d'Alene, ID

with minimal supervision • Resolves escalated issues from Associates, Customers and Internal/External partners • Foster development of… Alliance Data

11 days ago

Sr. Manager, Credit Card Portfolio Discovery & Delivery

Alliance Data Columbus, OH

The candidate will serve as the steward of Alliance Data’s due diligence process for onboarding new clients. The primary goals of this role are to… Alliance Data

24 days ago

Director, Supplier Services

Alliance Data Columbus, OH

To provide leadership, oversight and strategic direction to the Procurement team and procurement activities of the Retail division. Set and execute… Alliance Data

30+ days ago

Customer Care Associate - Call Center Customer Service

Alliance Data Columbus, OH

85 - 90" of this position is answering inbound calls while: • Identifying and resolving any escalated customer or store concerns in a timely and… Alliance Data

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Alliance Data President & CEO Ed Heffernan
Ed Heffernan
93 Ratings
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    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Alliance Data full-time (more than 10 years)


    - The company growth is tremendous and the resulting bonuses were generous the past few years
    - CEO is highly personable and makes himself very visible to associates at offices across the U.S. through frequent "road show" meetings
    - Ability to buy company stock at a discount is a nice benefit. The stock has appreciated immensely, and if it continues to do so you can profit pretty well.


    - Over the last seven years or so, the culture at my office evolved to a strange place where it felt like there were high school cliques being driven by senior leadership. I understand the need to dress professionally for work, however in certain roles if you weren't dressed up in the latest-greatest fashions and accessorized to the hilt you weren't considered 'Alliance Data branded' by management. This could contribute to your career going nowhere.
    - The work life balance was very poor over the majority of my nearly 15 year career. With company growth came the constant need to deliver work for new clients in very difficult time frames. Also, some large existing clients have demanding work cultures that in turn can drive a very demanding work culture at Allliance Data. If you happen to you service these particular client accounts, be prepared to work long hours. It's reasonable to expect that at times work will be busy and extra hours are needed, however, in my experience it was an almost constant expectation.
    - Mass company layoffs were handled with little sensitivity. My co-workers received no individual advance notification that their jobs were being eliminated in a re-organization. Impacted associates learned they were being laid off on day of termination. It was very disconcerting to watch co-workers toiling away at their desks one moment and then literally escorted out of the building the next because they had just learned their jobs were eliminated. I understand that jobs sometimes need to be eliminated in the corporate world, but there are much better ways to execute layoffs. This event said a lot to me about the leadership culture.

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