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Alliance Data Reviews

3.3
157 Reviews
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Alliance Data President & CEO Ed Heffernan
Ed Heffernan
93 Ratings
  • 1 person found this helpful

    Until site leadership is replaced, no outside the box thinking or change will happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Supervisor in Lenexa, KS
    Current Employee - Customer Care Supervisor in Lenexa, KS

    I have been working at Alliance Data full-time (more than a year)

    Pros

    Good salary, pays well above average in the industry

    Cons

    The systems and practices are well behind the times. Very little to no system integration, follow up or forward thinking. The middle management is treated like front line employees with a very strong 'Do what I say, not what I do'. They do not develop middle management unless you are a favorite by upper management. Questioning or suggestions to anything other than what is being handed down will result in segregation and not being on the "favorite" list.

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