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30+ days ago

Senior Clinical Business Analyst

Allscripts Santa Barbara, CA

The SCM Clinical Analyst is part of the team that Implements, upgrades and supports the SCM application systems. The ideal candidate will have super… Dice

30 days ago

HIM Business Analyst

Allscripts Raleigh, NC

Include Analysis and design of forward-thinking interoperability solutions. Works with internal and external customers to identify HIM-specific… Dice

30+ days ago

Expert Business Analyst

Allscripts Raleigh, NC

include - Drive the platform portfolio to meet the needs of the market. - Interact with clinicians, user groups, analysts, Allscripts solution… Dice

30+ days ago

Senior Client Executive

Allscripts Minneapolis, MN

NET NEW ACUTE HEALTHCARE IT SALES DENVER, COLORADO (AND SURROUNDING AREAS) Allscripts delivers the insights that healthcare providers require to… Percipio Media

19 days ago

Senior Technology Sales Executive

Allscripts Boston, MA +2 locations

- Sell technology hardware, software, and Application remote hosting products to large hospital and Ambulatory care originations in assigned region… Percipio Media

30+ days ago

Executive Account Manager

Allscripts Nashville, TN

Allscripts (NASDAQ: MDRX) is in the healthcare information technology (HIT) business. We have the largest connected community of physician practices… Percipio Media

30+ days ago

Senior Project Manager

Allscripts Healthcare Solutions United Kingdom

of this role will include: • Responsibility for the delivery of implementation projects to meet NHS client expectations i.e. high quality…

30+ days ago

Physician Consultant

Allscripts Healthcare Solutions United Kingdom

Allscripts delivers the insights that healthcare providers require to generate world-class outcomes. The companys Electronic Health Record, practice…

30+ days ago

Senior Sales Operations Consultant

Allscripts Healthcare Solutions United Kingdom

Allscripts delivers the insights that healthcare providers require to generate world-class outcomes. The companys Electronic Health Record, practice…

30+ days ago

Sr Software Engineer

Allscripts Raleigh, NC +2 locations

The Allscripts Hub is a platform that provides centralized transaction processing services for integrating Allscripts applications, devices, and web… Glassdoor

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Allscripts CEO Paul Black
Paul Black
145 Ratings
  1. 2 people found this helpful  

    Was great until Eclipsys merger followed by new CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Consultant in Raleigh, NC
    Current Employee - Senior Technical Support Consultant in Raleigh, NC

    I have been working at Allscripts (more than 10 years)


    Working from home (when necessary). Not much micromanaging day to day. Reasonable job stability with not much in the way of layoffs.


    After the merger with Eclipsys, the management was gutted from Allscripts and Eclipsys people were put in charge. Unfortunately, Eclipsys was going downshift, before the merger, and their managers were not familiar with the small physician practices. They were only familiar with hospitals. It's fine to outsource Support to India when you are dealing with hospitals which have all their own IT staffs. It is not fine when there are office managers and doctors calling in directly.
       Even that merger was bearable, until they ousted the previous CEO and brought in the current CEO. He was on record as getting over $10 million just for coming on as CEO, and, yet, in his first meeting with the employees, he was asked about employee bonuses/raises. He told us to stop worrying about such things, and just to put our heads down and do our work, and shut up. I guess as long as he gets his $, then things are fine.
       Then, the company mismanaged putting a new Oracle accounting system in place (financial reports still aren't right after 1 1/2 years) and that ended up with the head of development reporting back to the COO that , no, none of his people were using the after hours pay. They reported this back to the board, and said they could cut after hours pay for development, support and services and save lots of money. When it was discovered that the head of development had just gotten bad numbers, they didn't want the embarrassment of telling the board they were wrong, so they went forward with eliminating the overtime pay for everyone. This included some teams in Services, where people were working an extra 30+ hours each week, and making $30K extra per year, while bringing in an extra $250K for the company. The company didn't like idea of people making so much extra money, so they canceled the after hours incentives, and lost the huge additional profit they were making, and destroyed employee morale.
       We have also watched, as VP after VP was hired in from the new CEO's old friends at his old company. Most times, the new VPs were not VPs in their old position. Cronyism runs rampant.

    Advice to ManagementAdvice

    Reorg the company. There should be no VPs with no people under them. We have just shy of 200 people with VP or AVP in their title now, while we only have 6000 people in the company. We should have 30-50 VPs at most, not 200. That will save a few million each year, right there.
    Bring back all client facing positions (including Support) to the US. Customers don't want to talk to India.
    Give raises and bonuses to top performing employees.
    Worry about making and selling a better product, and stop focusing on squeezing the last penny from the employees who are already lowest on the salary grades.
    Bring back after hours pay, even if at 50% of what it was. Employees perform far better if they feel they are being compensated for their time, rather than having nothing in it for them, but more work, and the possibility that they will get a 1.8% raise at the end of the year, instead of 1.5%.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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