Allstate Jobs & Careers in Tacoma, WA

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6 days ago

Field Property Claims Service Adjuster

Allstate Insurance Tacoma, WA

Allstate┬« Good Work. Good Life. Good Hands.┬« Voted one of the Worlds Leading Top 100 Companies by Forbes magazine Do you have a passion for… Allstate Insurance

9 days ago

Field Auto Technical Adjuster - (Auburn/ Puyallup/

Allstate Insurance Tacoma, WA

Voted one of the World's Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Are you interested in vehicles… Allstate Insurance

1 day ago

Fleet Vendor Manager – new

Allstate Insurance Seattle, WA

Allstate Roadside Services (ARS) is the second largest publicly traded provider of roadside assistance and associated services in the U.S… Allstate Insurance

16 days ago

Field Auto Technical Adjuster

Allstate Insurance Seattle, WA

Voted one of the World's Leading Top 100 Companies by Forbes magazine Do you have a passion for helping others? Are you interested in vehicles? Do… Allstate Insurance

Allstate Reviews

1,323 Reviews
1,323 Reviews
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Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
671 Ratings

    Good place to start but not stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Allstate full-time (more than 10 years)


    Flexible schedule for coming in and leaving. The only benefit the company did not cut is paid time off which is very generous.


    The company took a real downhill turn from 2013-2014 when it started to re-structure salary. It was sold to the employees as being a way to pay the right money for the right job. It turns out it was a way to freeze the salary of people making too much money and make it very hard for lower salary employees to move into the upper pay bands. People affected most are employees with 5 to 20 years experience. When people in the top band (Band 7) leave they re-post their job as a Band 3. They also implemented a quota system for the top bands so they are effectively closed until the % of people in those bands retire and the quota hits its mark. Newer employees are rewarded with higher salaries but once you have been there for about 5+ years that slows way down. The employee ratings are flawed as well. You can only have a few employees in the entire office being rated at the top level. Even if you exceed your goals if someone has slightly better numbers in your discipline then they will be rated the highest and get the bigger raise. Over the past few years it has become more clear that everything upper management does is to boost the stock price. All upper management is paid bonuses in stock so it makes sense for them to do everything they can to boost stock price, even at the expense of employees.
    You should also expect to work nights, weekends, and holidays in the name of customer service for no additional pay. There are 24 hour call centers so I am not sure why people in claims need to work those hours. You will be given comp time for those hours but that hardly seems worth it for the extra time away from your family. It’s not optional either, everyone has to work those hours except the people that have been there for 20+ years. New hires have to work Saturday as their regular work day.
    No one goes to college saying they want to be an insurance adjuster. People usually start doing it if they can’t find a job in their field or another job didn’t work out. The problem with working a claims job is it qualifies you for no other jobs. If you have connections you can get a job in the regional office doing something different but if you don’t have inside connections it’s nearly impossible. Your best bet is to work at Allstate for a few years to gain experience and then move on to another insurance company for better pay.

    Advice to ManagementAdvice

    Start worrying less about the share holders and lining your own pockets and worry more about the employees. Happy employees treat customers better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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