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I have been working at Alorica full-time (More than a year)RecommendsNeutral OutlookNo opinion of CEORecommendsNeutral OutlookNo opinion of CEO
It is a fulltime job. With paid holidays.
Dealing with rude customers, and worrying if your going to fail a survey if you don't give them what they want.
Advice to Management
Stop being so strict, and having so many rules, like who can provide excellent customer service within in 8 min.