Alpine Access Jobs in Pittsburgh, PA

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

Alpine Access Photos

Alpine Access
Entry Way
Board Room

+ Add Photo

Alpine Access Reviews

2.5
Rating Trends
Recommend to a friend
Approve of CEO
Alpine Access CEO Chuck Sykes
Chuck Sykes
16 Ratings
  • Helpful (2)

    Training chaos.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA

    I worked at Alpine Access part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A "Virtual Call Center" ( you work from home) is excellent work for the physically disabled, or rural locations, etc.

    Cons

    Did three weeks of online/phone WebEx training at Alpine Access. Was utter chaos, atrocious. Over 80 people in the class at the start, below 40 by the third week as they dropped out like flies. And these were people who were sincerely seeking work and had good attendance. Massive technical/connectivity problems of students and Alpine Access, took vast chunks of training time then absurd rushing of class materials in an effort to catch up. Instructor/students reading out loud screen training pages while you trying to concentrate on it, then no access to written versions of it (and no screen shots allowed), typos, bad grammar, bad sentence structure, etc. Overall was an inefficient, ineffective and frustrating teaching methodology. Tried TeleTech@Home next, was nearly as bad. Then discovered the magic words to search: "Virtual Call Center" (you work from home), and found almost too many opportunities to apply to.

    Advice to Management

    Undoubtedly, the problems are trickling down from the top.


Work at Alpine Access? Share Your Experiences

Alpine Access

 
Click to Rate
or