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Alpine Access Photos
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Alpine Access part-time (Less than a year)Doesn't RecommendNegative OutlookNo opinion of CEODoesn't RecommendNegative OutlookNo opinion of CEO
A "Virtual Call Center" ( you work from home) is excellent work for the physically disabled, or rural locations, etc.
Did three weeks of online/phone WebEx training at Alpine Access. Was utter chaos, atrocious. Over 80 people in the class at the start, below 40 by the third week as they dropped out like flies. And these were people who were sincerely seeking work and had good attendance. Massive technical/connectivity problems of students and Alpine Access, took vast chunks of training time then absurd rushing of class materials in an effort to catch up. Instructor/students reading out loud screen training pages while you trying to concentrate on it, then no access to written versions of it (and no screen shots allowed), typos, bad grammar, bad sentence structure, etc. Overall was an inefficient, ineffective and frustrating teaching methodology. Tried TeleTech@Home next, was nearly as bad. Then discovered the magic words to search: "Virtual Call Center" (you work from home), and found almost too many opportunities to apply to.
Advice to Management
Undoubtedly, the problems are trickling down from the top.