Alpine Access

www.sykes.com
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Alpine Access Reviews

336 Reviews
2.6
336 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alpine Access CEO Chuck Sykes
Chuck Sykes
10 Ratings
  • 1 person found this helpful  

    Not enough training and follow up after training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Telephone Customer Service Representative in Winnipeg, MB (Canada)
    Current Employee - Work At Home Telephone Customer Service Representative in Winnipeg, MB (Canada)

    I have been working at Alpine Access part-time (less than a year)

    Pros

    Working from home and hours that work with my schedule

    Cons

    Very poor training and support after training, they didn't care that you had customer on hold for a hour trying to get some help from anyone. They pushed sales big time which is not what I applied for. Computer systems that was slow, froze and hard to us, very minimial hands on training on the programs.

    Advice to ManagementAdvice

    Better training, support and caring about the customer experience as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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