Alta Resources

www.altaresources.com
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Alta Resources Jobs & Careers in Brea, CA

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30+ days ago

Senior Developer - BI Focus

Alta Resources Brea, CA

include the following. Other duties may be assigned. Strategy and Planning Create technical application design documents. Analyze and… Alta Resources


30+ days ago

Bilingual Customer Care Rep

Alta Resources Brea, CA

include the following. Other duties may be assigned. Demonstrate the ability to represent client's brand in a positive manner and provide outstanding… Alta Resources


30+ days ago

Customer Care Rep

Alta Resources Brea, CA

include the following. Other duties may be assigned. Demonstrate the ability to represent client's brand in a positive manner and provide… Alta Resources


30+ days ago

Tri/Bilingual Cantonese/Mandarin/English Customer Care Rep

Alta Resources Brea, CA

The Tri/Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing… Alta Resources


12 days ago

Bilingual French Customer Service Rep - Growing Company!

Alta Resources Brea, CA

The Bilingual French and/or French Canadian Customer Service/Care Representative position provides professional, quality, and "best in class" service… Alta Resources


30+ days ago

New Media & CRM Technology Leader - Support the Biggest Brand in the Entertainme

Alta Resources Burbank, CA

The Manager of New Media and CRM is responsible for Managing client's website and online member experience. Lead Direct-to-consumer expansion into… Alta Resources


Alta Resources Reviews

60 Reviews
3.2
60 Reviews
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Alta Resources Chairman & CEO James F. Beré Jr.
James F. Beré Jr.
27 Ratings
  •  

    My first call center job. Sitting is hard work!

    Current Employee - Call Center Customer Representative in Brea, CA
    Current Employee - Call Center Customer Representative in Brea, CA

    I have been working at Alta Resources (less than a year)

    Pros

    Co-workers are great and during slow times you can have some good conversations. Customers are friendly and appreciate the assistance you are providing. New management in place now which may provide better leadership going forth.

    Cons

    The work is seasonal and the current training is poor. You are ill equipped to take your first call and most team leaders are not trained well to support you. You must be able to learn on your own and communicate with other newly hired coworkers to figure out how to be successful. Sitting for long hours is not as easy as it sounds.

    Advice to ManagementAdvice

    Work on a positive approach to motivate success. The deviation system is broken. Training needs to be revamped.

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