Jobs in Edinburgh, Scotland

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30+ days ago

System Engineer I Edinburgh, Scotland

Amazon Web Services is looking for Systems Engineer to join our CloudFront and Route 53 Operation Engineering team. Our projects include massively…

30+ days ago

Business Analyst Edinburgh, Scotland

that brings. You will carry out deep dive analysis and will understand the root cause of issues and highlight opportunities for wide sweeping…

30+ days ago

Sr. Business Intelligence Engineer Edinburgh, Scotland

include: You know and love working with business intelligence tools, can…

30+ days ago

Kronos Analyst Programmer Edinburgh, Scotland

The successful candidate will have the proven ability to effectively simultaneously manage multiple cases with various degrees of…

4 days ago

Software Development Manager Edinburgh, Scotland

Qualified candidates will have excellent leadership and strategic customer-focused thinking skills demonstrated through multiple successful product…

30+ days ago

IT Support Engineer Edinburgh, Scotland

This is a technical SME position within a team providing an integrated technical service solution for internal clients. As an SME the successful…

30+ days ago

Head of Dynamic Merchandising Edinburgh, Scotland

ยท Lead the business by setting ambitious goals for your team to grow metrics such as customer engagement, sales, video streams, first purchase in a…

29 days ago

Global IT Support Spec Edinburgh, Scotland

include, but are not limited to, troubleshooting and resolving Tier 1 Helpdesk queries related to Office applications, mobile device management, VPN…

30+ days ago

Program Manager Edinburgh, Scotland

Depending on the applicant, this role can be based in the Cork, Regensburg, Edinburgh, Berlin or…

30+ days ago

Software Development Engineer Edinburgh, Scotland

We are interested in engineers who can work well in a team, applying their skills to build systems that will help recruiters use the outputs of… Reviews

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  • Helpful (1)

    Great company but work-life balance needs to be seriously looked at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cs MANAGER in Edinburgh, Scotland (UK)
    Former Employee - Cs MANAGER in Edinburgh, Scotland (UK)

    I worked at full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO


    Get to work with some real smart and focused people that you can learn from. Great opportunity if you work hard. Opportunity to travel if you work hard and are in a role where travel may be needed. Proud to work for such an innovative company.


    Too political and management play favourites. If you are "in" with the "in crowd" then you will be looked after. Senior management don't know what is happening in the front line, they think they do but are too far away from what people think. Year over year AIS and/or Pulse survey bring up the same failings but work done to fix issues is never fully implemented, this becomes frustrating and demoralising. Lack of or insufficient training in all roles I was invovled in.

    Advice to Management

    Reach out to the leads and managers if you are looking to improve the CSA experience, engage them fully throughout processes and any change. Communicate everything better and be more transparent. Do not tolerate favouritism and cliques.

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