American Automobile Association (AAA) Jobs & Careers in Cary, NC

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American Automobile Association (AAA) Reviews

297 Reviews
3.0
297 Reviews
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American Automobile Association (AAA) President and CEO Robert L. Darbelnet
Robert L. Darbelnet
84 Ratings
  1.  

    High pressure sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Consultant  in  Cary, NC
    Former Employee - Travel Consultant in Cary, NC

    I worked at American Automobile Association (AAA) full-time for less than a year

    Pros

    Travel benefits, health insurance, paid time off.

    Cons

    Little oppoprtunity to advance, management yells at you to answer phone faster, odd requirements for customer service. Zero autonomy. Micro managed. Work on Saturdays, late hours. Low pay and total commissioned sales. Inferior computer equipment. You are "encourged" actually forced to attend a weekend seminar called "Super Bowl" where they keep you over a weekend so they don't have to pay you to educate you about product lines and cross selling. They have evening events you must attend which really appeal to the lowest common denominator in society. Tacky is an understatement.

    Advice to ManagementAdvice

    Respect and value your employees. Give them opportunities to showcase their best qualities and stop making them compete against your own website.

    Doesn't Recommend
    Neutral Outlook