American Automobile Association (AAA) Customer Sales and Service Representative Jobs & Careers

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10 days ago

Full Time Insurance Customer Sales and Service Representative

The Auto Club Group Omaha, NE

Provides a high level of customer-focused sales in a high volume, fast paced call center environment, using PC, internet and ACD phone technology… Glassdoor


26 days ago

Customer Service Representative, Internet Travel

American Automobile Association (AAA) Charlotte, NC

• Process client files upon agents collection of payment. • Create file, mail out initial travel folder to client, collect final payment… Glassdoor


30+ days ago

Sr. Insurance Sales Representative

American Automobile Association (AAA) Greensboro, NC

• This position involves heavy customer interaction and requires a dedication to delivering a superior customer service experience. This role… Glassdoor


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American Automobile Association (AAA) Reviews

307 Reviews
3.0
307 Reviews
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American Automobile Association (AAA) President and CEO Robert L. Darbelnet
Robert L. Darbelnet
88 Ratings
  1.  

    Great company, with great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Glendale, AZ
    Current Employee - Anonymous Employee in Glendale, AZ

    I have been working at American Automobile Association (AAA) full-time (more than 5 years)

    Pros

    The biggest pro is the people that CSAA attracts and retains. Cooperative, friendly and team oriented -- the company does a very intentional job of maintaining this over time. The benefits are excellent as are the policies for work hours and to teleworking.

    Cons

    Leadership always seems to be lacking or handled by committee. Things can move at an excruciatingly slow pace.

    Advice to ManagementAdvice

    Vision is great -- the company always has a great vision. The company appears to completely lack published strategies to reach those vision goals. Build and publish strategies, guidelines, and chains of accountability for their execution.

    Recommends
    Positive Outlook
    Approves of CEO

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