American Automobile Association (AAA)
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American Automobile Association (AAA) Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at American Automobile Association (AAA) full-time (more than an year)Pros
I've been here for two years now. Started P/T - now I'm full time for benefits. Great training class! I've helped a lot of people across the USA - mastered searches on Google maps, auto care, lodging, membership benefits. There is a 401K matching program, dental / medical, and now a retirement pension! Co-workers are friendly, but there is never time to mingle. Most of the Supervisors are great! We get two 15 min. breaks and a 30 min lunch.Cons
I sit with my head attached to a phone for 7.5 hours. I've gained 45lbs in my first 6 mos. The calls come non-stop with a loud beep in between. Certain supervisors yell @ counselors across the room. Calls can be stressful when drivers are in danger. Sometimes its hard to sleep at night.Advice to ManagementAdvice
Set us up (in the future) so we can assist members with roadside calls from home. I need to get out of that chair.
Allow a casual dress day.
-or at least sneakers under our desk (no one sees our feet).RecommendsNeutral OutlookApproves of CEO