American Express Jobs & Careers

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4 days ago

Manager- Customer Insights

American Express Salt Lake City, UT

of The Department: American Express is a global service company, providing customers with exceptional access to products, insights and experiences… American Express

20 days ago

Senior Software Engineer-PEGA

American Express Fort Lauderdale, FL

Senior Software Engineers that join our Technologies team can be assigned to one of several exciting teams that are developing new virtual… American Express

27 days ago

Manager SEC & Legal Entity Reporting

American Express Stamford, CT

The SEC and Legal Entity Reporting team prepares external quarterly and annual financial reports for American Express Company and its underlying… American Express

17 days ago

Travel Counselor - Overnight Servicing Utility - Work at Home

American Express United States

A successful Overnight Serving Utility (OSU) Travel Counselor within American Express Travel and Lifestyle Services (TLS) has a passion for… American Express

6 days ago

Campus Graduate 2015 Client Management Summer Internship

American Express United States

If youve got a talent for client management, and youre in the market for more passion in your career, consider joining the team at American Express… American Express

5 days ago

Software Quality Engineer - Emerging Mobile Payments

American Express Palo Alto, CA

Were looking for an experienced Quality Engineer to work on mobile, mobile web and web applications that will be used by tens of millions of… American Express

1 day ago

Manager, Talent Solutions – new

American Express New York, NY

• Design and develop innovative and high impact talent management solutions to develop depth, breadth… American Express

5 days ago

Sr. Mgr/Mgr Individual Credit Risk

American Express New York, NY

• Minimum of 1 year of previous model development experience. Knowledge of Basel requirements is a plus •Knowledge of SAS and SQL is required… American Express

4 days ago

Manager / Sr Manager Fraud Risk Management

American Express Phoenix, AZ

The Manager/Sr Manager of Global Compromise Decision Science Fraud Risk Management will be part of the team responsible for managing fraud losses on… American Express

4 days ago

Customer Care Professional - Relationship Care® - Customer Engagement Network

American Express Phoenix, AZ

American Express Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care… American Express

American Express Reviews

1,892 Reviews
1,892 Reviews
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,392 Ratings
  1. 1 person found this helpful  

    Overall, not so bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, Merchant Marketing  in  New York, NY
    Current Employee - Senior Manager, Merchant Marketing in New York, NY

    I have been working at American Express full-time for more than 5 years


    - great brand name for your resume
    - great office location (in NYC)
    - workforce diversity


    - mid-level mktg salaries are below the industry average (management has known this thru consistent employee feedback for years but choose not to do anything about it)
    - often it feels like a high school again (if you are not hanging out with the popular kids but just a smart and hardworking "nerd", you can forget about promotions and other recognitions)
    - promotions are rare and often from outside the team. if you are applying for a job posted on the company website, you're already too late for the party. the candidate is slated behind the scenes and early in the game. the posting is just for compliance reasons. even as internal candidate you often have no chance to pitch for the position leaving you wondering what's wrong with me if I didn't even get a first round interview? and it's unheard of that someone, even a long-time high-producing employee. would be approached by the management with a promotion offer. unless you spend at least 30% of your work time cruising and schmoozing with the right people, fuggedaboutit!

    Advice to ManagementAdvice

    Stop elevating self-promoting self-serving attention-seeking back-stabbing job-hopping fake-smiling career-makers. Look for and nurture real gems, who are loyal to the company and their team, producing real results year after year.

    Neutral Outlook
    No opinion of CEO