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17 days ago

National Client Manager - OPEN Top Client Group

American Express Atlanta, GA

The National Client Manager is responsible for the overall management (growth, customer satisfaction, and retention) of a defined portfolio of high… American Express

American Express Reviews

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2,020 Reviews
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,469 Ratings
  1. 1 person found this helpful  

    NO JOB SECURITY!!! They will tell you otherwise.

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    Current Employee - Travel Counselor I in Lawrenceville, GA
    Current Employee - Travel Counselor I in Lawrenceville, GA

    I have been working at American Express full-time (more than 3 years)


    co workers are great, American express is a good company but the travel department needs MAJOR REVAMPING.


    management, company policy changes almost every week, front line agents take the wrath for everyone. No advancement opportunities once you have been flagged with counseling forms (write up). Hostile work eniviroment.

    Advice to ManagementAdvice

    Listen to your employees, you wonder why the Atlanta office has failed to the bottom twice its because your employees are unhappy, the moral sucks in that building. Very depressing. If employees were treated better company could potentially see better results in Atlanta office.

    Doesn't Recommend
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