American Express Manager Jobs & Careers

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14 hrs ago

Senior Manager Enterprise Risk Governance – new

American Express New York, NY

This role is one of the broadest available in Risk Management and provides an opportunity to influence decisions across business units and staff… American Express


13 days ago

Audit Manager - Internal Audit Group

American Express Phoenix, AZ

in all audit phases to assist the audit team in accomplishing team objectives, including testing - Assess inherent risks, evaluate control… American Express


8 days ago

Treasury Manager - Global Business Travel

American Express Tampa, FL

Reporting into the Director, Treasury Operations, this position will be responsible for performing key treasury functions including global cash… American Express


13 days ago

Manager/Senior Manager - Marketplace Insights

American Express New York, NY

Additionally, you will work with our market research agencies to design and implement research that drives results and business decisions. You… American Express


13 days ago

Manager of Project Planning Risk Management

American Express New York, NY

of The Department: American Express Risk Management Team is implementing a critical set of regulatory requirements for Basel II, CCAR, Economic… American Express


5 days ago

Manager, Global Accounting Policy & Advisory

American Express New York, NY

The Global Accounting Policy and Advisory (GAPA) group provides technical accounting guidance globally to all businesses and staff groups, monitors… American Express


13 days ago

Manager/Senior Manager - Loyalty Analytics

American Express New York, NY

would be to: • Collaborate across cross-functional teams to create new loyalty benefitsandMR features, transform current processes, and improve the… American Express


13 days ago

Technical Project Manager Business Intelligence

American Express Phoenix, AZ

include: • Drives integrated teams to deliver technology solutions in support of key product initiatives by working closely with product owners… American Express


7 days ago

Global Category Manager-Financial Services

American Express New York, NY

of The Department: Global Supply Management. FIPS team, covers Professional Services, Financial and Insurance Services, Logistics and Human Resource… American Express


13 days ago

Senior Product Manager - Voice Servicing

American Express Phoenix, AZ

service. As the Speech Product Manager you will drive enriched customer… American Express


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American Express Chairman and CEO Ken Chenault
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  1. 1 person found this helpful  

    American Express is a great employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Salt Lake City, UT
    Former Employee - Analyst in Salt Lake City, UT

    I worked at American Express full-time (more than 8 years)

    Pros

    Good benefits. Great people. Most leaders are inspiring. Value work-life balance. Value diversity. Pay is okay. PTO is great. Would recommend working at Amex for 3-5 years and then leveraging that to find a better advancement opportunity externally.

    Cons

    - Off-shoring U.S. customer support to cheaper markets like India. U.S. customers want U.S. support.
    - Lack of transparency among leaders; they end up going in different directions only to later find out they are not aligned in their strategies. They need to correlate more effectively departmentally and across business units.
    - Eliminating positions and firing high performers and keeping low performers - that doesn't make sense.
    - Concerned about impact to the prestige of the brand as they move from serving the financial elite to serving the
    "unbanked, under-banked, and unhappily banked" consumer.
    - Ineffective stack ranking review process that prevents rewarding all high performers, which in turn discourages high performance.
    - Some leaders invite input (as if they want to consider your input) only to sweep it aside and inform you that they want you to do what they already decided before they invited input.
    - Failure to invite input re: strategic decisions which results in many issues at time of implementation that could have been avoided if sufficient input had been sought.
    - Underpays for internal advancement. Pays far more to bring in outside talent.

    Advice to ManagementAdvice

    Fix the Cons.

    Recommends
    Neutral Outlook
    Approves of CEO

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