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1,865 Reviews
3.6
1,865 Reviews
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,373 Ratings
  1. 3 people found this helpful  

    Solid if not spectacular

    Former Employee - Business Development  in  New York, NY
    Former Employee - Business Development in New York, NY

    I worked at American Express full-time for more than 5 years

    Pros

    -Work/life balance (always out by 6pm, no wknd work)
    -Pay (for the hours)
    -People are friendly
    -Great lateral/upward movement opportunities (can switch roles every 2 years, even geographically)

    Cons

    -Passive aggressive culture
    -No risk taking; super status quo
    -Not a meritocracy
    -PowerPoint obsessed (crazy obsessed)
    -Too focused on not stepping on the wrong toes

    Advice to ManagementAdvice

    Stop focusing so much on good looking PowerPoint slides and focus on actually doing things. Also, stop chasing the "cool, shiny" new toy and focus on fundamentals. The people you promote are some of the worst managers I've ever had. They're more obsessed w/ presentation than substance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO