American Family Insurance Life Services Customer Service Representative II Jobs

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American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
138 Ratings
  • Customer Care Represetative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Center Associate Representative in Denver, CO
    Former Employee - Customer Care Center Associate Representative in Denver, CO

    I worked at American Family Insurance full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very extensive and in depth training program which gave new employees a very well rounded background in entry level claims.

    Cons

    Job can be very stressful dealing with irate customers. You have to learn not to take it personally!

    Advice to Management

    Employees should be able to change their work hours after 1 year of service based on seniority not on your stats.


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