American Fidelity Assurance Company

  www.americanfidelity.com
  www.americanfidelity.com
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3 days ago

Rep, Customer Svc II or III

American Fidelity Oklahoma City, OK

Customer Service II: *Provide account service to internal and external customers through verbal and written correspondence and may require general… American Fidelity


3 days ago

An, Support Center

American Fidelity Oklahoma City, OK

•Handle customer contacts on a day-to-day basis, and often resolve more complex issues requiring detailed systems and applications knowledge; these… American Fidelity


3 days ago

An, Database Developer

American Fidelity Oklahoma City, OK

*Develops simple to complex database solutions for OLTP (Online Transaction Processing) and OLAP (Online Analytical Processing) environments. This… American Fidelity


3 days ago

Rep, CSR II or III

American Fidelity Oklahoma City, OK

**II***Provide account service to internal and external customers through verbal and written correspondence and may require general account… American Fidelity


3 days ago

Rep, Accounting I

American Fidelity Oklahoma City, OK

*Provide routine administrative support in order to meet the needs of the accounting department.*Processing and entering voucher and check… American Fidelity


3 days ago

Account Manager - AWD

American Fidelity United States

American Fidelity Assurance has exciting opportunities and is looking for candidates to join our growing sales team, and start a successful career… American Fidelity


3 days ago

An, Reinsurance Administrator

American Fidelity Oklahoma City, OK

*Design, implement, test, automate and perform reinsurance administration for American Fidelity Group (AFG) affiliates both domestic and foreign… American Fidelity


3 days ago

An, Auditor II

American Fidelity Oklahoma City, OK

and achievement of organization and department goals.*Develop due diligence programs for potential acquisitions and analyze the data to provide input… American Fidelity


3 days ago

Secretary II (part-time)

American Fidelity Oklahoma City, OK

Under general supervision, provides basic and some complex secretarial support in order to meet the administrative needs of department management and… American Fidelity


3 days ago

Rep, CSR II

American Fidelity Oklahoma City, OK

*Provide account service to internal and external customers through verbal and written correspondence and may require general account maintenance as… American Fidelity


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American Fidelity Assurance Company Reviews

30 Reviews
3.0
30 Reviews
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Recommend to a friend
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Bill Cameron
19 Ratings
  1. 2 people found this helpful  

    IT Needs Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at American Fidelity Assurance Company

    Pros

    Within the IT department the managers are flexible with your time as long as you perform well. If works falls behind they will pull back on the flexibility (which is warranted). Cafeteria on site, on site physician's assistant, onsite fitness center with many programs to choose from. They have fun a few times a year, once they brought in several blow up sets (obstacle course, laser tag, slam dunk challenge), always something to look forward to. Most management is very approachable. They do not keep you on old hardware for too long. They are currently redoing a lot of the cubicle layouts for better lighting and communication of teams. Also, currently in a large push toward newer technologies. Good internal training on non-IT related subjects. Corporate is conservative with finances, we still had a comparable bonus even through this economic downturn.

    Cons

    With the recent economic downturn has come many, many, new regulations. Although they must by law be implemented, management is doing a poor job of communicating with the rest of the department what those changes are *and* how to properly continue our workflow. Dramatically increasing time to deliver projects. You hear one thing from two people in different departments and then hear a conflicting item from another person.

    Seems like some of the management make a decision without properly getting input from other members of the department. Only to discover that later on the decision is not going to work and now requires revamping the system. Or dragging of feet on some projects. A lack of determined intent on moving forward exists.

    Advice to ManagementAdvice

    Training: Realize that people cannot learn the new technologies in a one week crash course from a contractor, nor in weekly classes. Smaller teams would help as well, one or two individuals well versed in the technology (leads) along with three or four that could learn from the two leads while working on an actual useful project.

    Technological decisions: Ask more of your IT members for their opinion and give a little time for some of them to do some research as well, you never know what might come up.

    Communication and intent: When you pick a way that the team agrees with be determined to stick to it ALL the way through, not just on the surface. Also, make sure the team members work well together, there is nothing that kills productivity more than working with someone you can't get along with.

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