American Girl Jobs & Careers in Chicago, IL

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30+ days ago


American Girl Chicago, IL

American Girl is a wholly owned subsidiary of Mattel, and an Affirmative Action/Equal Opportunity Employer… Glassdoor

12 days ago

Retail Sales Lead

American Girl Chicago, IL

relative to specific assignments. This would include providing leadership, motivation, coaching and direction to all associates. Ensuring a high… Glassdoor

2 days ago

Host – new

American Girl Chicago, IL

As a Café Host you must be able to greet and seat guests in a timely, friendly, and professional manner, make reservations and answer questions… Glassdoor

10 days ago

Visual Merchandiser

American Girl Chicago, IL

The purpose of the seasonal part time visual merchandiser is to assist the visual merchandising manager and team in front window changes, merchandise… Glassdoor

2 days ago

Server – new

American Girl Chicago, IL

Be one of our stars this holiday season at American Girl Place American Girl Café is hiring seasonal servers!!! If you thrive in a fast paced… Glassdoor

2 days ago

Merchandise Handler – new

American Girl Chicago, IL

As a Merchandise Handler you will assist in the smooth operation of the department and the retail store as necessary to properly serve our customers… Glassdoor

2 days ago

Runner – new

American Girl Chicago, IL

Currently we are seeking part-time Seasonal Runners in our Café. If you thrive in a fast paced environment, want to work great hours and get… Glassdoor

2 days ago

Loss Prevention Associate – new

American Girl Chicago, IL

•The primary responsibility of the Loss Prevention Associate is to provide a safe and secure environment for our associates, customers and guests and… Glassdoor

2 days ago

Sales Department Clerk – new

American Girl Chicago, IL

As a sales department clerk, you will provide prompt, efficient and exceptional service to customers including the prompt and accurate processing of… Glassdoor

American Girl Reviews

77 Reviews
77 Reviews
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Ellen L. Brothers
33 Ratings
  1. 1 person found this helpful  

    Little Room for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at American Girl part-time for more than 5 years


    * Typically willing to work with your schedule if you're a student or have other activities.
    * Enjoyable work location in the heart of the Magnificent Mile in Chicago.
    * Fun to participate in marketing events, excursions and celebrity visits.
    * Amazing staff and co-workers.
    * Decent Benefits (if you're fortunate enough to have a benefitted position).
    * An average day of work is relatively simple; the dolls practically sell themselves.


    * Very little room for growth; company has a tendency to hire from outside and force associates to wait years before offering a promotion.
    * The work environment over the years has become very much "management versus employees" and issues are resolved passive aggressively.
    * Extremely hierarchical work culture:
    (Management > Leads > 37.5 Associates > 30 Associates > P/T Under Associates > Seasonal Associates)
    * Does not encourage associates to seek income elsewhere, despite few full-time positions available; HR will not write letters of recommendation.
    * Little work/life balance with retail hours and fluctuating schedules.
    * Often understaffed to increase profit, which has lead to overworked employees and depleted morale.
    * Work atmosphere is increasingly "Office Space" corporate culture.

    Advice to ManagementAdvice

    Be more helpful to employees during peak hours and speak to them with dignity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO