American Laser Skincare

  www.americanlaser.com
  www.americanlaser.com

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American Laser Skincare Reviews

77 Reviews
2.8
77 Reviews
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American Laser Skincare Chief Executive Officer John Harlow
John Harlow
22 Ratings
  1. 2 people found this helpful  

    Get ready to Beg for Sales.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinic Manager in New York, NY
    Current Employee - Clinic Manager in New York, NY

    I have been working at American Laser Skincare full-time (more than an year)

    Pros

    Upper management isn't on location. Great treatments, great contests, decent income, promote from within, and fast moving.

    Cons

    Not organized, upper management will never take ownership for lack of revenue. They want you to take ownership of business, but you can't hire or fire people without jumping through hoops. Quality lead generation is poor. This is where they like to blame you. Their answer is to find your own business by literally begging other businesses to refer. When you do leave your office you are then questioned why. Nasty coworkers will then tell upper management you are never there making you feel that you have to defend yourself. Marketing department is one of the worst in the industry. Promotions are confusing and overwhelming to clients and clinic employees. Just to read a flyer you need 5 minutes to go over it, but wait there's more....multiple flyers and promos and bundles and oh if you are "this or that" and that you will save more. They need to keep it simple and follow marketing 101 -attract the prospects attention and relay the information simply. Ever see ideal image's ads? Case point.

    Advice to ManagementAdvice

    Focus less on clinics parties, open houses, and making managers beg for money from local businesses. No one cares about gift bags or gift cards except the people looking for freebies. Take that money and put it into some REAL marketing. Let managers and staff focus on what they should be doing....treating and selling to interested clients and leads. Weather I have cupcakes in my office or an Ulta gift card is not going to make a difference in me closing a sale. Marketing with this company totally needs to shift focus. It's embarrassing that we have the same lasers as Ideal Image and we sell our services for half as much, yet we don't bring in as much and have to find our own prospects.

    Approves of CEO

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