American Senior Communities
American Senior Communities – Oakland City, IN
Good Samaritan Home is an American Senior Communities' facility located in Oakland City, IN. American Senior Communities is proud to be the largest… Percipio Media
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at American Senior Communities full-time (more than 10 years)Pros
* Benefits (full coverage)
* Frequent training, seminars
* Clear direction and expectations set by management
* Special assistance for CNAs and nurses (O2NE program)Cons
* Highly political, rampant nepotism, operates like a fraternity
* High-stress "hamster wheel" environment
* Ever-climbing expectations while failing to provide significant perks
* Employees overburdened by constantly expected to take on duties outside their scope in the name of "teamwork"
* Employee exhaustion or dissatisfaction not taken seriously by management, investigated more throughly
* Accrual of money is the ultimate agendaAdvice to ManagementAdvice
* To prevent a highly-politicized upper-management team, anonymously ask all employees one question: "Do you feel safe giving complete and honest feedback about your experience with this company?" If most of the responses say no, you may have a problem.
* Genuinely acknowledge the nature of caregiving. It's exhausting. Give back to your staff regularly and appropriately. Provide perks that adults can actually appreciate (daycare services, better break rooms, unlimited counseling services, etc). Instead of celebrating milestones with items from a catalog, offer a bonus check or additional PTO. For employees you know are exceptional, offer significant increases in pay---2-3% a year is simply not enough, especially for those employees you really should be concerned with keeping.
* If there are areas of weakness, hold the appropriate departments responsible instead of expecting everyone to job-share. Allow individuals to focus on achieving excellence in their own areas of expertise. This will prevent burnout and allow everyone to focus on how they can contribute most effectively to the team. If the problem can't be solved in that department without more help, get more help for that department.
* If the employees are happy, the residents will be happy, and if the residents are happy, you'll get your money--in that exact order.Doesn't RecommendNegative OutlookNo opinion of CEO