Ann Summers Jobs in Cheltenham, England

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Ann Summers Reviews

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Ann Summers CEO Jacqueline Gold
Jacqueline Gold
8 Ratings
  • Helpful (1)

    Expectations unrealistic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Glasgow, Scotland (UK)
    Current Employee - Store Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ann Summers part-time (More than 3 years)


    Good discount. Good training structure.


    Too many KPIS. Too many daily targets that are completely unrealistic for the team...offer till point promo, then get email address, and then get the customer to fill out a customer survey experience. Targeted on all of the above! Transition period for floor moves is ridiculous, it's just communicated from HO the day before or the promotional activity that you have just received an email about at 5.30 when you close at 6 to launch it for the next day. Zero work life balance.

    Advice to Management

    Stop so many KPIs. There is too much 'crap' in the retail bulletin. Lose the till promo customers are pissed off now. Get the communications right from HO. Stop expecting so much from managers and the teams we are not robots. Lose party plan it's had its day, nothing will revive it.

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