Apple Specialist Jobs & Careers in Chicago, IL

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Show:  All Results Last 7 Days
9 days ago

Service Specialist - Retail Customer Service

Apple Naperville, IL +5 locations

As an Apple Service Specialist, after customers purchase our products, you're the one who helps them get more out of their new Apple… Snagajob


14 days ago

Business Specialist - Business Customer Service and Sales

Apple Chicago, IL +3 locations

businesses. As an Apple Business Specialist, you help them learn about Apple… of business needs and enthusiasm for Apple, the Apple Business Specialist finds great… Snagajob


30+ days ago

Apple Service Specialist

Apple Northbrook, IL +8 locations

As a Service Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive… Glassdoor


12 days ago

Service Specialist - Retail Customer Service (US)

Apple, Inc Northbrook, IL +7 locations

As an Apple Service Specialist, you help new owners get started and current ones get quick, efficient support… Glassdoor


7 days ago

Business Specialist - Business Customer Service and Sales (US)

Apple, Inc Skokie, IL +3 locations

As an Apple Business Specialist, you introduce Apple solutions, technology, and services to business customers. You spend time on… Glassdoor


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  1.  

    Good place to work with good managers... otherwise it can be hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist in Chicago, IL
    Current Employee - Specialist in Chicago, IL

    I have been working at Apple part-time (more than an year)

    Pros

    The culture and many of the coworkers are great. Pays fair for retail but not enough to really make a solid living at. It is a part time job and won't deliver quite what I'd be looking for in the future (with more flexibility and better pay).

    Cons

    The managers can be micromanaging and I know that sounds like I'm not trying to work. I'm honestly good at what I do and am rated very high by my customers and am in the top 5 in all categories for part timers. Yet they still are challenging and not trusting me to do what is right for the customer. I haven't done anything to warrant that and honestly have been a good employee - delivering great sales and support. There are just a few managers that shouldn't and that can really make work exhausting when you don't trust the leadership.

    Advice to ManagementAdvice

    It should be easier to get promoted within the company. Majority of the mangers within the company are external hires which makes it really discouraging to allow for people to move up. Also a gross difference in pay and the fact that mangers get bonuses if we hit certain revenue levels bothers me. They talk about focusing only on customer experience but at the end of the day they are micromanaging so they can hit their bonuses.

    Doesn't Recommend
    Neutral Outlook
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