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Apple Technical Support Agent Jobs & Careers in Austin, TX

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13 hrs ago

OS X Pre-Flight Technical Request Agent – new

Apple Austin, TX

and acting as a resource for your team? If the answer to these questions is yes, this job is for you. This position provides the initial interactions… Beyond.com


8 days ago

Contact Center Tools & SEMS Program Manager

Apple Austin, TX

World Wide SEMS application owner for the business and subject matter expert AMR Region Sales, Support, and Order Administration (SSOA) Contact… Beyond.com


30+ days ago

AppleCare Team Manager - Partner Relations

Apple Austin, TX

** The Developer Support Team Manager is responsible for providing daily supervision and promoting the development of AppleCare representatives. Must… Beyond.com


30+ days ago

AppleCare iOS Technical Support Representative

Apple Austin, TX

** Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly… Beyond.com


30+ days ago

Latin America Service Provider Support Advisor

Apple Austin, TX

• Strong organizational skills necessary with ability to multitask and prioritize. • Ability to see the bigger picture • Strong focus on Customer… Glassdoor


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2,201 Ratings
  1.  

    Great if hired on directly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Sales in Austin, TX
    Current Employee - Mac Sales in Austin, TX

    I have been working at Apple as a contractor (less than an year)

    Pros

    The company is great. Great benefits, pay, the facilities are nice and the people are amazing. The equipment you work on is also a perk as it is the latest Apple machinery.

    Cons

    The managers can be overbearing and fake. The metrics are crammed down your throat and there is always the possibility of getting fired when you are on contract. It is like you are a class lower than the "Apple standard" employees. Not allowed full perk access or benefits- it's horrible.

    Advice to ManagementAdvice

    Find a new agency to get your contract work through and stop treating people like servants who are unworthy until they are given a badge.

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