Applebees – Kansas City, MO
It's a whole new Neighborhood and a new career for you at Applebee's. Put your passion for service, commitment to excellence and unrelenting drive… Beyond.com
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Applebee's part-time for more than a yearPros
Easy, easy, easy. This job is very simple and requires minimal brain function if you have an average IQ or above.Cons
Most people that work here don't have an average IQ or above. It seems that common sense has been burned out of brains by over-active-Facebook logins and "work ethic" is thing of the past. There is very little pride that is kept amongst the staff and all are clocked in just to make a quick buck with the least amount of work possible. Because of this, tables aren't cleaned properly, floors aren't kept swept, the back of house is a Petrie dish for who-knows what, and the expo line items are rarely rotated and almost always just topped-off with new product.
Now, on to our fearless leaders. The management turnover at this restaurant is ridiculous. In the last two years, this store has seen 4 General Managers, 3 Area Directors, at least a dozen salaried managers, and (Applebee's new trick for saving money) multiple key-hourly managers. Let's start with the key hourly managers first, since they really are the least influential to this company (Or the greatest, according to them). These "managers" are really glorified card holders that can do table visits and discounts. However, they also think that they are entitled to write employees up, instate new store policies, and treat employees as though they are beneath them. Again, you are glorified card holders, that is all.
Next, we have the salaried managers. There's a spastic, disrespectful General manager whose newly coveted position has all wondering what he will be able to do for this store...if anything...there's the Kitchen Manager who's frequent trips away from the store always lead him to return to the store with what can only be assumed to be a vodka-induced buzz, and the Front of House Manager might possibly have the lowest IQ known to man. Seriously.
This franchised store is one of about 35 owned by the same company. These stores have been run into the ground, been forced to run on skeleton crews, and tabletops have been turned into toilet bowls filled with marketing vomit. The focus on providing great customer service has gone away. The owner truly only cares about the bottom line, and it is starting to show.Advice to ManagementAdvice
The Director of Operations should clean house with the management staff and start over completely fresh.Doesn't RecommendNegative OutlookNo opinion of CEO