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Apria Healthcare Photos
RecommendsNeutral OutlookNo opinion of CEO
- Work/Life Balance
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- Senior Management
Job security. Growth opportunities. Educational experience.
Too many under educated new staff making a mess of orders. Excessive processing times prevent quality customer service and growth.
Advice to Management
Create a streamlined modern order processing system. Proper analytics and data set streamlining can help you grow fast. CSR's should have a one question at a time data entry system that streamlines the order process. If anything causes a dq, the system should act as a one action at a time guide for the CSR to move forward. Our data entry systems are outdated and lack simplicity. The current generation of new employees require simplicity due to the advancements in digital technology. A new software and data share system would improve the business ten-fold.