Arch Telecom Jobs in Dulles, VA

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Vic Ghai
41 Ratings
  • Commision Structure Doesnt Let Stores Grow In Number of Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Arch Telecom full-time (More than a year)


    Lots of promotions and contests to make estra $ on phones and accesories. Management is great depending on who is manager.


    Short staff due to commission structure, if you have too many employees then the cake is too small and no one makes money. Need to fix that so that everyone makes money even with a medium staff size. Redo the comission structure to increase the CAKE! Short staff equals too more stress and more waiting time for customers. Lots of customers walk out due to waiting times and employees can go as fast as their computers can go. Please provide better computers and better equipment to better serve customers and reduce the sales process wait time. Faster sales means more $ so INVEST in better computers and your stores will make more money and so will your employees. Treat your employees better dont stress them about maybe loosing their job due to low numbers. Those low numbers might be because of a season and or because of poor equipment in stores like old computers that can only handle one task at a time not letting the employee multitask at all.

    Advice to Management

    Invest in better computer, better comission structure so that you can increase staff count and a faster sales process equaling out to more $.

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