Army and Air Force Exchange

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Army and Air Force Exchange Jobs & Careers in Grand Forks AFB, ND

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30+ days ago

KITCHEN WKR

AAFES Grand Forks AFB, ND

UNDER DESIGNATED SUPERVISION, PERFORMS A VARIETY OF MANUAL TASKS INVOLVING MODERATE TO HEAVY PHYSICAL EFFORT, MAINTAINING INTERIOR/EXTERIOR FACILITY… AAFES


14 days ago

FOOD SERVICE FOREMAN

AAFES Grand Forks AFB, ND

SUPERVISES A SHIFT OPERATION IN A FOOD ACTIVITY OPERATION. 1.SUPERVISES THE PREPARATION AND SALE OF FOOD ITEMS DURING AN ASSIGNED SHIFT. RECEIVES… AAFES


30+ days ago

SR STORE ASSOC

AAFES Grand Forks AFB, ND

SELLS A VARIETY OF SPECIALIZED MERCHANDISE TO CUSTOMERS USING SALESMANSHIP AND COURTESY OR SERVES AS A CUSTOMER SERVICES REPRESENTATIVE. MAY PERFORM… AAFES


30+ days ago

FOOD SERVICE WORKER LEADER

AAFES Grand Forks AFB, ND

3. INSURES RAW MATERIALS AND PREPARED PRODUCTS ARE PROPERLY STOCKED AND… AAFES


30+ days ago

FOOD SERVICE WORKER (CM-BK)

AAFES Grand Forks AFB, ND

4. PARTICIPATES, ALONG WITH SUPERVISORS/MANAGEMENT STAFF, IN THE ACHIEVEMENT OF SERVICE AND SALES GOALS FOR THE FOOD ACTIVITY. ASSISTS IN ENSURING… AAFES


30+ days ago

SPVY STORE ASST

AAFES Grand Forks AFB, ND

SUPERVISES A SPECIALIZED MERCHANDISE AREA SUCH AS COMPUTERS, AUDIO,PHOTO, ETC., THE CUSTOMER SERVICE AREA AND/OR CASHIER CAGE. WITHIN ASSIGNED… AAFES


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236 Reviews
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Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
79 Ratings
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    "Stepping Stone"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Dallas, TX
    Current Employee - Customer Service Agent in Dallas, TX

    I have been working at Army and Air Force Exchange

    Pros

    Most coworkers are very pleasant. Not so strict on calling in (depending on your manager) they just deduct it from your accrued time. Relaxed dress code. Good training support team and QA. Super easy job once you get the swing of things.

    Cons

    Working for the military it's really hard to get day shift hours M-F since the billing department is 24-7. I worked Thur-Mon shift 11AM-8PM for 2 years and it sucked every bit. And of course my off days were (Tuesday and Wednesday) the slowest call volume days of the week. Lucky me! I missed so much family time and special events. On military payday (1st and 15th) I would average about 120 calls a day and then they would go down to between 70-100 calls on slower days. Very tedious mainly calls to make payments. So like I said this is a stepping stone kind of job. Oh and its kind of difficult to get promoted out of the call center. Their idea of a promotion is escalated calls (team lead) or the collections department...even worse!

    Advice to ManagementAdvice

    Bring the catalog department back, so tired of the complaints.

    Recommends
    Negative Outlook
    Disapproves of CEO

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