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Aspect Software Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Aspect Software full-time (more than 10 years)Pros
Worked there for several years, work-life balance was good. Benefits were good. Salary was reasonable, not stellar. Raises few and far between. No 401k match.Cons
Middle management at the end was often untrained with poor communication skills, my manager had never shown up at my office. No review of performance, pointing out pros or cons of anyone's performance. Documentation was outdated and in many cases, just plain wrong. Very difficult to get it updated.
Some in upper-middle management could be vindictive.
Tech. support was told they couldn't help in house employees, customers and money was to be their focus. So any new product had to be researched on your own.Advice to ManagementAdvice
Check on documentation and how to correct it. Customers went home with information that just wasn't correct and certainly not fair to them. Training was expensive, customers deserved better.Doesn't RecommendNegative OutlookNo opinion of CEO