Aspect Software

www.aspect.com

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Aspect Software Reviews

185 Reviews
2.6
185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aspect Software CEO Stewart Bloom
Stewart Bloom
63 Ratings
  •  

    Not as good as it should be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aspect Software full-time (more than 10 years)

    Pros

    Worked there for several years, work-life balance was good. Benefits were good. Salary was reasonable, not stellar. Raises few and far between. No 401k match.

    Cons

    Middle management at the end was often untrained with poor communication skills, my manager had never shown up at my office. No review of performance, pointing out pros or cons of anyone's performance. Documentation was outdated and in many cases, just plain wrong. Very difficult to get it updated.
    Some in upper-middle management could be vindictive.
    Tech. support was told they couldn't help in house employees, customers and money was to be their focus. So any new product had to be researched on your own.

    Advice to ManagementAdvice

    Check on documentation and how to correct it. Customers went home with information that just wasn't correct and certainly not fair to them. Training was expensive, customers deserved better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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